Original-Beitrag von: Leah davies

Titel:

Why am I unable to log into my desktop?

Original-Beitrag von::

I am able to login by computer but it remains as a black screen with the White mouse on it, I believe it is because of automatic updates. I've tried to change data on safe mode. I'm too scared to reset my laptop or refresh it as I don't want to loose my Microsoft windows. Any help would be appreciated! I'm not a computer expert and probably shown

Gerät:

HP Pavilion g7-1150

Status:

open