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Aktuelle Version von: mayer (Bewertungsdetails) ,

Titel:

Can't sign in to Samsung account after factory reset

Text:

I forgot my password and chose factory reset by turning my phone and holding volume up key, home button and power button together. It resulted in my phone being locked. But after reboot, it asks for Samsung account ID and password. While entering the ID and password, the processing fails and can't access my phone any more. I have reset my password several times, but still same result.

Someone can help me to resolve the issue.

Gerät:

Samsung Galaxy S5

Status:

open

Akzeptierte Antwort:

308727

Ursprünglicher Beitrag von: iftikharalihussain ,

Titel:

Can't sign in to Samsung account after factory reset

Text:

I forgot my password and chose factory reset by turning my phone and holding volume up key, home button and power button together. It resulted in my phone being locked. But after reboot, it asks for Samsung account ID and password. While entering the ID and password, the processing fails and can't access my phone any more. I have reset my password several times, but still same result.

Someone can help me to resolve the issue.

Gerät:

Samsung Galaxy S5

Status:

open