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Ursprünglicher Beitrag von: Phillip Jones ,


My screen isnt responding


I was reading a book and when i tried truning the page the touch screen started lagging, now it just doesn't respond at all. The slide to unlock peice on the screen doesn't move, when i do get it to respond it won't let me open anything up. I can't even get to the settings to do a factory reset. I talked to amazon customer service and their solutions were to hard reset by holding the power button for 40 seconds, and fully charging it and hard reseting . Then they offered me a replacement for $160, since the warranty is up. Am I going to have to have the screen replaced or is there another solution.


Kindle Fire HDX 7"