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Ursprünglicher Beitrag von: Ciara B ,


Hi Helen,

Hope the kittens didn't get in to too much trouble :) I'd advise giving HP Support a call, as you'll require a replacement printer (the printhead in this model is non-removable).  Are you based in the US?  If so, check out the link below..


Click 'Contact Support' at the top of the page for further details. If there's anything I can help, please feel free to contact me on the HP Support Forum or Twitter.



Thanks, Ciara