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Aktuelle Version von: oldturkey03 (Bewertungsdetails) ,

Titel:

Black Screen with Time & Location Temperature. Unable to use.

Text:

Hello!

I have been looking for this information, but I can't see anyone with the same issue.

The day before yesterday I got my phone very wet. Everything except the microphone and speakers worked - inclusive of the screen, headphone jack and power point.

Today, the alarm I set last night worked - but the phone is stuck on a black homescreen. The screen is fully black, but has the time (working) and the location and temperature of what I was last.

I have tried a number of re-boot options, but none are getting me past this screen. I would love to get the files off it before trying a factory reset, but I cannot access the files as I use a Mac and you need to unlock the screen for Android File Transfer to work.

It would be great if someone can either help me to fix this issue, or help me get the files from my phone without the use of Android File Transfer.

Thanks in advance.

Holly

Gerät:

Huawei P9

Status:

open

Akzeptierte Antwort:

+378562

Bearbeitet von: Holly ,

Titel:

Black Screen with Time & Location Temperature. Unable to use.

Text:

Hello!
I have been looking for this information, but I can't see anyone with the same issue.
-The day before yesterday I got my phone very wet. Everything except the microphone and speakers worked - inclusive of the headphone jack and power point.
+The day before yesterday I got my phone very wet. Everything except the microphone and speakers worked - inclusive of the screen, headphone jack and power point.
Today, the alarm I set last night worked - but the phone is stuck on a black homescreen. The screen is fully black, but has the time (working) and the location and temperature of what I was last.
I have tried a number of re-boot options, but none are getting me past this screen. I would love to get the files off it before trying a factory reset, but I cannot access the files as I use a Mac and you need to unlock the screen for Android File Transfer to work.
It would be great if someone can either help me to fix this issue, or help me get the files from my phone without the use of Android File Transfer.
Thanks in advance.
Holly

Gerät:

Huawei P9

Status:

open

Ursprünglicher Beitrag von: Holly ,

Titel:

Black Screen with Time & Location Temperature. Unable to use.

Text:

Hello!

I have been looking for this information, but I can't see anyone with the same issue.

The day before yesterday I got my phone very wet. Everything except the microphone and speakers worked - inclusive of the headphone jack and power point.

Today, the alarm I set last night worked - but the phone is stuck on a black homescreen. The screen is fully black, but has the time (working) and the location and temperature of what I was last.

I have tried a number of re-boot options, but none are getting me past this screen. I would love to get the files off it before trying a factory reset, but I cannot access the files as I use a Mac and you need to unlock the screen for Android File Transfer to work.

It would be great if someone can either help me to fix this issue, or help me get the files from my phone without the use of Android File Transfer.

Thanks in advance.

Holly

Gerät:

Huawei P9

Status:

open