1. Make sure tablet is powered off.
2. Hold down Volume + button and Power button at same time.
3. When screen comes on let go of Power button.
4. When the large Android shows on screen let go of Volume + button.
5. Use Volume – button to scroll to Wipe Data/ Factory Reset.
These are the steps I used to completely erase the sprout channel cubby tablet, be aware that it took about 10 minutes to reboot. Our kids had a password in Android mode and we were not able to get the password. Tablet rebooted and we did not have to immediately enter a password. Thanks to whoever posted this online!