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Ursprünglicher Beitrag von: David K ,

Text:

I ran the head cleaning 3 times and the color came back when I ran nozzle check, but no black. I ran it 4 more times; still no black.  I then did the manual disassembly and cleaning shown here: https://www.youtube.com/watch?v=Xb7Bc1jGIrA and put a fan on the head for 15 minutes to make sure it got dried out and still no black. I ran the head cleaning 3 more times.  No black.  And over the course of all these cleanings the color actually got worse.  A week later I ran the nozzle check again: no black.  Then I head cleaning utility again.  All my colors are back, including black!  So for what it is worth: persevere!  Save another printer from a landfill!  Thanks to all who posted their extraordinary efforts which encouraged me to persevere :-)

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open