Original post by: mike ,
Hi Robert, How long did you hold the keys down? Foir any one else reading this: Recovery Mode * Turn off the Nexus * Press and hold Volume Down and then press and hold Power until the tablet turns on. You should see the word “start” * Press Volume Down twice to highlight Recovery Mode. Press Power to confirm your selection * Hold down the Power button and press and release the Volume Up button once * Press Volume Down twice to highlight Wipe Data / Factory Reset and press Power to confirm * Press Volume Down seven times to highlight Yes - Erase All User Data. Once again, press Power to confirm * After the reset is finished, reboot your device. If your Nexus appears to lock up during any of these steps, you can restart it by pressing and holding Power for a few seconds. Some mess up the above and get 'no command' and the android guy on his back on the screen. Try this: Hold the power key and tap the volume up key. then release the power key. This will get you to the next step. That is the command it is looking for. It is a additional step to make sure someone does not enter this mode by mistake.