Does it do this if the laptop is positioned as close as possible to the router?
If not then there may be a problem with the antenna connection to the WLAN module in the laptop.
Here’s a link to the [http://www.hp.com/ctg/Manual/c02615687.pdf|service manual] for the laptop.
Scroll to p.53 to view the necessary pre-requisite steps and then the procedure to remove the WLAN module. This will allow you to check the antenna connections to the module to see if they are connected securely.
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Try installing [https://www.techspot.com/downloads/5936-inssider.html|this] free program. It is handy as it will give information regarding the signal strength of the WiFi as received by your laptop which may help in narrowing down the problem.
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Try installing [https://www.techspot.com/downloads/5936-inssider.html|this] free program. It is handy as it will give information regarding the signal strength of the WiFi as received by your laptop which may help in narrowing down the problem if it is not the antennas.
Hi @lolav
Does it do this if the laptop is positioned as close as possible to the router?
If not then there may be a problem with the antenna connection to the WLAN module in the laptop.
Here’s a link to the [http://www.hp.com/ctg/Manual/c02615687.pdf|service manual] for the laptop.
Scroll to p.53 to view the necessary pre-requisite steps and then the procedure to remove the WLAN module. This will allow you to check the antenna connections to the module to see if they are connected securely.
Try installing [https://www.techspot.com/downloads/5936-inssider.html|this] free program. It is handy as it will give information regarding the signal strength of the WiFi as received by your laptop which may help in narrowing down the problem.