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Aktuelle Version von: Jeremy10001000

Titel:

Fingerprint scanner not working after Battery replacement

Original-Beitrag von::

Hello all!
As the title suggests, I replaced my Note 20 Ultra 5G's battery, however the fingerprint scanner stopped working.
It says to clean off the screen and make sure it's dry, and try again. Then if I try again, it kinda works, I have to press quite hard to even get 10% registered, and the the on screen scanner bugs out and doesn't register my finger anymore.
However, when I check the sensor by dialing ``*#0*#``, and do a normal test on my fingerprint scanner, everything says "PASS".
I'm at a loss, and would live some assistance and help!
Thanks in advance!
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+--EDIT--
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+I should mention that everything else on the phone works as expected, but the new battery drains faster than the old worn battery.

Gerät:

Samsung Galaxy Note 20 Ultra 5G

Status:

open

Original-Beitrag von: Jeremy10001000

Titel:

Fingerprint scanner not working after Battery replacement

Original-Beitrag von::

Hello all!

As the title suggests, I replaced my Note 20 Ultra 5G's battery, however the fingerprint scanner stopped working.

It says to clean off the screen and make sure it's dry, and try again. Then if I try again, it kinda works, I have to press quite hard to even get 10% registered, and the the on screen scanner bugs out and doesn't register my finger anymore.

However, when I check the sensor by dialing ``*#0*#``, and do a normal test on my fingerprint scanner, everything says "PASS".

I'm at a loss, and would live some assistance and help!

Thanks in advance!

Gerät:

Samsung Galaxy Note 20 Ultra 5G

Status:

open