@blintz looks this is just to augment the excellent answer given by@thecommodorefan It looks like your computer does not use a HDD but a SSD. Let us know which drive shows in your BIOS as boot drive. Use this [document|35546] to work on your computer. Page 30 deals with the SSD. Scroll down to chapter 7 and work through the diagnostics. This will tell you all about the [document|35547]
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@blintz this is just to augment the excellent answer given by@thecommodorefan It looks like your computer does not use a HDD but a SSD. Let us know which drive shows in your BIOS as boot drive. Use this [document|35546] to work on your computer. Page 30 deals with the SSD. Scroll down to chapter 7 and work through the diagnostics. This will tell you all about the [document|35547]
This "windows recovery, can't load windows recovery" is to be expected since your computer can't access the drive.
@blintz looks this is just to augment the excellent answer given by@thecommodorefan It looks like your computer does not use a HDD but a SSD. Let us know which drive shows in your BIOS as boot drive. Use this [document|35546] to work on your computer. Page 30 deals with the SSD. Scroll down to chapter 7 and work through the diagnostics. This will tell you all about the [document|35547]
This "windows recovery, can't load windows recovery" is to be expected since your computer can't access the drive.