Zum Hauptinhalt wechseln
Hilfe

Original-Beitrag von: Thierry Soubestre

Titel:

Keyboard and trackpad spare parts + replacement instructions

Original-Beitrag von::

Hi,

A few weeks ago, I spilled coffee on my 15-inch MacBook Air M2 that I bought a few months ago. I immediately took it to Apple, and after opening it, they confirmed there was coffee inside (thank you, AppleGenius ;) ).

They explained that in such cases, they offer a repair package for €1200 regardless of the damage (the laptop costs 1600€!!!) They didn’t even properly clean the coffee and didn't reassemble the bottom panel correctly (I thought my battery had swollen, but it was just an incorrect reassembly).

Since then, I bought the necessary screwdrivers (I already had probably 50 different screwdrivers, but of course, they used a new one :-)), opened the MacBook, and cleaned everything. [br]
[br]
The laptop has been working perfectly for the last 2 months except for the keyboard and trackpad, so I'm obliged to use a Bluetooth keyboard and mouse which is not very handy for a laptop :-)[br]
[br]
Besides that, it's working like a charm.

The problem is, I can’t find the needed parts to replace the defective ones myself (I work in IT and have repaired several phones and Macs using iFixit :-)).

Does anyone has any idea where I can find these parts?  And some indications about how to replace them (especially the keyboard)[br]
[br]
Isn’t it a legal obligation for Apple to provide the corresponding parts?

Here is the exact model #: MQKW3FN/A[br]
[br]
Thank you so much in advance, any help is appreciated.[br]
[br]
Regards

Gerät:

MacBook Air 15" 2023

Status:

open