It was the same for me. I got it, updated it, and it bricked. I just tried this, as I have an open support ticket as well, and following these steps brought the power station back to life! I had to try it twice, and you must have the connect device window open and ready (on fix hub) when I connected, but then I got the upload firmware button, then it reset, then I put 1.0.7 back on, and now the iron connects and works again, along with the power station.
After waiting months to receive it, I have to say, it was not a very good first impression. Support was very responsive, and at the end of the day, it's working again without needing a replacement. Fixhub looks very promising, and I'm sure it will only get better from here, as will the support documentation.