Ursprünglicher Beitrag von: oldturkey03 ,
Tabetha, I am assuming you are talking about the windows home screen. Try to start your Windows computer into safe mode "To get into the Windows Vista and Windows 7 Safe Mode, as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu" as shown below. Use your arrow keys to move to "Safe Mode" and press your Enter key. Note: With some computers if you press and hold a key as the computer is booting you will get a stuck key message. If this occurs, instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu." Hope this helps, good luck.