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Whitney has been fixing Macs and helping people use them for over a decade. He got his start in college after a weekend of gaming and questionable online behavior left his roommate's Mac with a blinking question mark on the screen and his term papers trapped inside. After a short string of gloomy Office(tm) jobs, he landed comfortably in Apple's tech support division for awhile before leaving the mothership to become independent. When it comes to using a Mac, Whitney knows what he's doing. He's helped literally thousands of Mac users and can help you too.