Mein Problem
The battery was completely exhausted and the phone, almost useless (it was like 10 hours long with no use, 2-3 with 3G or GPS use).
Meine Reparatur
It was more difficult than expected, you need to take apart the phone entirely, but after some back and forth everything went well and the phone is useful again!
Mein Rat
This is difficult advice to follow but you generally need to pull & push stronger than it seems :D
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