Jim dunne

I followed your instructions after Philips declined to help a pensioner get this item repaired in Europe. I found a loose securing screw,tightened it and rebuilt the unit, now on charge and working well. Philips did offerv a 20% discount if i bought a replacement from their own store. To replace my item ,a Philips Sonicare DiamondClean Electric Toothbrush before postage and discount price was £299.00!!! Thanks to ifixit i didnt have to unnecessarily leave a large amount of my pension to Philips!

Great guide, just needed to find out how to open the unit. Found that my problem was a loose screw failing to hold the metal mounting post for the brush head. Had contacted Philips who declined to help with repair but offered a 20% discount code for me to buy from their site. On there site I found my 2.5yr old Philips Sonicare DiamondClean Electric Toothbrush selling for £299.00 before discount and postage! Thanks Philips for trying to get a good portion of my pension this month. Thanks to ifixit and the writer of this guide for helping me not leave that much of my pension with Philips.Great to be able to take control of the situation and repair my own equipment!!!!