I finally by trial and error carefully took apart my V325 phone and removed the bad hinge! The phone has only been used for 3 months! This hinge design is way to small and weak from the factory! In normal use, pushing the phone up to your ear without any great force will will bend and break the hinge and it's housing! It actually comes out pretty easy once you learn how! The hinge is located on the right side only as you look at the phone! It is removed by carefully prying on right joint after removing phone guts and pulling blade straight out! I now have bought a samsung rugby 2 which has a way "mo better" built hinge!!!