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Computer Too Slow
Laptop is slowing down after opening a program or is noticeably slower than usual.
Too Many Programs are Open
Close all open programs and then open the program that was slowing the computer down. If it is an internet browser, consider keeping the number of open tabs below five. If the problem persists, close all open programs and continue to the next step.
Overuse of an Unknown Laptop Component
Make sure there are no open programs before continuing. Open task manager by right clicking on the task bar and clicking on Task Manager.
Click more details.
If CPU has a higher percentage than everything else skip to the CPU and GPU step. If the Memory has the highest percentage, skip to the Memory step. If the Disk has the highest percentage skip the Disk step. If the GPU has the highest percentage skip to the CPU and GPU step and follow the same procedure while referring to the GPU tab.
Overuse of CPU or GPU
Keep Task Manager open and click on the CPU or GPU category until the arrow is pointing down. If you are referring to this section for the GPU, follow the same exact steps while referring to the GPU tab.
If a task is using more than 50% of the cpu, click on it and then click end task.
If the problem continues, restart your computer and open the program that was slowing down the computer then open task manager. If the program you want to use is using close to 75% of the CPU, look up the program then add “specs” without the quotes. Compare the CPU portion with your CPU model. This can be found by right clicking the start menu on the bottom left, then clicking system. The CPU name is to the right of “Processor:”
If your CPU has a lower Ghz rating or is a later model than the minimum CPU required to run the program, you unfortunately cannot run that program without upgrading your CPU.
To find your GPU for comparison against the recommended specs for the program, hold the windows start key, tap “r”, then let go of all keys. Type “dxdiag” in the run window that pops up then click “ok” in the second window that pops up.
Click “Display 2” if you have a dedicated graphics card. If it is not available, click “Display 1” and refer to the “Name” for your graphics card name and “Display memory” for your VRAM. Compare this name and VRAM to the GPU or graphics card line of the program’s system specs. If your graphics card is a later model or has a lower VRAM than recommended, consider upgrading.
Overuse of Memory
Keep Task Manager open and click on the Memory category until the arrow is pointing down. If a task is using more than 50% of the memory, click on it and then click end task. Open up the program that was slowing down the computer. If it’s using more than 60% of your disk, consider upgrading or closing other tasks minimize Memory usage.
Overuse of Disk
Keep Task Manager open and click on the Disk category until the arrow is pointing down. If a task is using more than 50% of the disk, click on it and then click end task. Open the program that was slowing down the computer. If you have one hard drive or SSD continue below. If you have more than one hard drive, SSD, or a combination of both, click on the performance tab of task manager and refer to the disk the program you’re trying to run is on. In most cases it’s Disk 0.
If it’s using more than 60% of your disk, press the start key and type “defrag” without the quotes. Click on “Defragment and Optimize Drives” (without the quotes). Select your drive then click “Optimize” and follow on screen instructions once it’s completed. Once it’s completed, press the start key and type “Disk Cleanup” then hit enter. Select the drive the program is on and click “Ok.” Then click the files you wish to delete. If you have files in your “Downloads” folder you wish to keep then don’t select it, otherwise we recommend selecting every option. Once you’re done click “Clean up system files” and follow on screen directions. If the problem persists, consider replacing your laptop’s hard drive or adding an mSATA Solid State Drive.
Screen won't turn on
Your Acer Aspire M5-583P-6423 screen won’t respond or show any images even if it’s turned on .
Faulty AC Adapter
Sometimes the Acer Aspire M5-583P-6423, as many other laptops, can’t receive the amount of power needed in order to adequately start, when this happens it’s common that the laptop screen wont even turn on; to rule out that the problem is insufficient power, it’s advisable to try another AC adapter (that provides the same voltage than the laptops model original one), or replacing your laptop’s battery jack (especially if your battery isn’t charging despite being connected to your power cable).
Improper RAM Seating
Similar to the previous insufficient power problem, it’s possible that the Acer Aspire M5-583P-6423 won’t start (presenting a black screen) because of insufficient RAM memory available for its operating system (OS).
Simply Re-seat the RAM(s) stick(s) by
- Removing the RAM stick from the laptop for a few seconds
- Put them back while making sure that they are all seated properly (you’ll sense a soft click when making contact with its socket).
Faulty RAM
If the previous scenarios are discarded, it’s likely that your laptop currently has a faulty RAM stick. To determine this, simply replace the suspicious RAM card in another laptop and verify it is working.
- Remove the current RAM stick from the laptop
- Replace the suspected card into a spare laptop
- Turn on the spare laptop and open task manager
- Open task manager by right clicking the task bar, located at the bottom of your screen, and clicking “Task Manager” (without the quotes), click “More details” then “Performance”
- If the spare laptop shows an increase in Memory then the card can still be used
Faulty Video Adapter or Internal Video Cables
There are other pieces (apart from the laptops RAM sticks) that are not properly functioning such as the laptops video adapter. To verify if this is the case: connect an external monitor and see if the Acer Aspire M5-583P-6423
If an image appears when you connect to the external monitor, there is possibly an issue with the laptops video drivers, its internal video cable or video cable connections which connect the motherboard (MB) with the screen.
Faulty Drivers
While using an external monitor, turn on your laptop and while is booting up, repeatedly press on F8 until it loads Advanced Boot Options
- Select Safe Mode.
- If Safe Mode will still not load it’s very likely that your OS is faulty which means that you’ll have to reinstall it.
- If safe more loads, check your drives are up to date (be it MB drivers or graphic drivers),
For windows 7, or 8 users:
- Click start
- Right click “My computer”
- Select “Manage” and a Computer Management window will open up
- On the left hand menu select “Device Manager”
- On the right hand area, you’ll notice “Display adapters”, “Monitors” and “System Devices”
- Check for yellow exclamation mark icons
- If found, right click them and click the “Update Driver” option (Make sure you have an internet connection so the OS can run search for updates
Faulty LCD screen
If the previously mentioned steps are covered and the problem persists, it’s possible that the LCD Screen could be faulty.
- Check the back light power of the screen by holding a flashlight at an angle near the screen and search for any faint image. If so, it becomes necessary to replace a faulty lid switch or the LCD screen.
Faulty motherboard (MB)
If the external monitor test fails (the monitor doesn’t turn on whatsoever) it’s likely that the video adapter has failed. Unfortunately, for the Acer Aspire M5-583P-6423 model, its video adapter is hardwired into the MB requiring that the whole MB be replaced
Touch Pad not Working
Your cursor doesn’t respond even though the laptop initiates and shows your desktop.
Disabled Mousepad
Sometimes the Acer Aspire M5-583P-6423 may start and still not show your mouse pointer, it’s possible that by
- Pressing the Fn+F7 keys, you’ll be able to visualize it.
Mismatched Settings in the BIOS Setup
In some cases, the comes with a factory setting in the BIOS that prevents the touchpad from working, to solve this issue:
- Turn on your laptop
- Repeatedly press the F2 key as soon as it starts (this will open the BIOS setup)
- Use your keyword arrow keys and go to the “main” tab
- Go down with your arrow keys to the option “Touchpad”
- Press enter and choose the option titled “Basic”
- Then press the “Save and Exit “key that your Bios instructs (you’ll see this on the bottom border of your screen)
Corrupted or Outdated Drivers
It’s possible that your laptops touchpad models aren’t working properly, to verify this you’ll need to
- Connect an external mouse
- Start your laptop
- For windows 7, or 8 users:
- Click start
- Right click “My computer”
- Select “Manage” and a Computer Management window will open up
- On the left hand menu select “Device Manager”
- On the right hand area, you’ll notice “Mice and other pointing devices”
- Check for yellow exclamation mark icons
- If found, right click them and click the “Update Driver” option (Make sure you have an internet connection so the OS can run search for updates
- If no exclamation marks are found:
- Right click and delete them
4. Reboot your laptop and the OS will automatically reinstall the stock ones
Faulty Chipset Driver Installation
It’s possible that you’ll need to roll back your driver installation or install the proper driver from your laptops pointer, to do this connect an external mouse and start your laptop, then:
- Go to Acer’s support page for this model and download both “Touchpad Driver” on the Drivers list located in this link.
For windows 7, or 8 users:
- Click start
- Right click “My computer”
- Select “Manage” and a Computer Management window will open up
- On the left hand menu select “Device Manager”
- On the right hand area, you’ll notice “Mice and other pointing devices”
- Right click the device and click the “Update Driver” option
- Select Browse my computer for driver software
- Browse for the files downloaded from the Acer support page, and select each of them until a successful installation takes place
Finally, reboot your laptop and check if t your touchpad is now functional.
Poor Wi-Fi connection
Your Acer Aspire M5-583P-6423 doesn’t show wireless internet connections, doesn’t connects to a network (despite you inserted the correct password information) or, when connected, will repeatedly disconnect from Wi-Fi despite having either fair, good or excellent signal.
Airplane mode on by default on Windows 10
Sometimes after installing windows 10 on the Acer Aspire M5-583P-6423, its configuration may start with the Airplane Mode on, to reverse this:
- Click Start
- On the Start screen search bar type Control Panel and click it
- In the right pane, verify that Airplane mode is off and that Wireless devices are on.
- Then, check the current connections:
- Download BIOS V2.25
- Open the Settings charm by swiping in from the right or pointing the mouse to the lower-right corner of the screen.
- Tap or click the networking icon, indicated by either a monitor with a network cable (for a wired connection) or a set of five stepped bars (for a wireless connection).
- Under the list of wireless networks, choose your network, and enter any credentials needed to connect to the network.
Faulty Wireless Drivers
To verify that the proper laptop drivers for WIFI connection are installed
Go to Acer’s support page for this model and download both “Wireless LAN Driver” on the Drivers list located in this link.
For windows 7, or 8 users:
- Click start
- Right click “My computer”
- Select “Manage” and a Computer Management window will open up
- On the left hand menu select “Device Manager”
- On the right hand area, you’ll notice “Network Adapters”
- Right click the device and click the “Update Driver” option
- Select Browse my computer for driver software
- Browse for the files downloaded from the Acer support page, and select each of them until a successful installation takes place
Finally, reboot your laptop and check if t your touchpad is now functional.
Unstable Wi-Fi
It’s not a common issue, but yet a possible one to have the wrong “Qualcomm Atheros AR5BWB222 network adapter” Wi-Fi driver installed in this laptop,
- Therefore, you can use the following direct link from Acer ‘s resource page:
- Atheros 10.0.0.234 Wi-Fi driver
Outdated BIOS version
After checking if your laptop has the proper drivers installed, if your Wi-Fi connection continues to present instability (regardless of the network you are using), then it’s important to verify that your system is updated with the latest BIOS update (v2.25) for the Acer Aspire M5-583P-6423
For windows 7, or 8 users:
- Click start
- In the search bar type: “msinfo32” and hit enter
- A “System Information window will pop up,
- Click System Summary
- locate your current BIOS Version/Date to the right.
- If you have a version prior to the V2.25 version: go to this link from Acer resource pages and download the BIOS Update
Run it and reboot to check if your Wi-Fi connection no longer present issues
Blue Screen of Death
Your Acer Aspire M5-583P-6423 that uses a Windows Operating System, suddenly shows a blue screen error, detailing long digit codes with white pixelated fonts.
Mismatched Drivers
Blue screens are generally caused by problems with your computer’s hardware or issues with its hardware driver software.
Verifying that your laptops drivers are correctly installed is simple as long as you restart your laptop and choose the option on screen that offers to run it in Safe mode, then:
For windows 7, or 8 users:
- Click start
- Right click “My computer”
- Select “Manage” and a Computer Management window will open up
- On the left hand menu select “Device Manager”
- Check for yellow exclamation mark icons on all items at the right hand menu
- If found, right click them and click the “Update Driver” option (Make sure you have an internet connection so the OS can run search for updates)
- If windows can’t install them:
- Go to Acer’s support page for this model and download all Drivers listed on this link
- Right click each device and click the “Update Driver” option
- Select Browse my computer for driver software
- Browse for the files downloaded from the Acer support page, and select each of them until a successful installation takes place
Finally, reboot your laptop and check if blue screens appear
If the problem persists despite having all the laptops drivers reinstalled, it becomes necessary to find a specific solution for the error that the blue screen shows:
- Start your laptop
- Take a picture or write down the error code being informed on the blue screen
- Restart your laptop and run it in Safe mode
- If you are a windows user (regardless of the version) use this page to search for the error code and follow the instructions listed for that specific problem
Operating System Errors
If the blue screen error keeps appearing, you can perform a factory reset of your laptop, this is a last ditch effort to correct any operating system errors, like reformatting, this will wipe your entire data.
- Please back up by using Safe mode any important information that your drives may have before following these steps:
- While your laptop is off, Hold down left alt button + F10 key
- While doing so press the power button
- Continue to Hold down left alt button + F10 key until you see an Acer logo in the middle of the screen and a please wait message below
- Three options will appear, select troubleshooting
- Click reset this PC
Use your laptop for a while, doing simple tasks, and installing apps to verify that no blue screen errors continue to appear.
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