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Apple Studio Display

Screen Issues

Picture Quality/Placement

  1. If the colors do not appear on the screen or the colors that may be present on screen are not what they should be:
    1. Make sure that the number of colors is set correctly in the Monitors & Sound control panel or in the Control Strip. If you have already changed the number of colors displayed on the screen, try one of the these:
      1. Quit the application you’re using and start it again.
      2. Go back to the number of colors you were using previously.
  2. If the screen image is off center:
    1. Try changing to another resolution using the Monitors & Sound control panel or the Control Strip.
    2. Adjust the vertical or horizontal position.
  3. If the screen appears greenish, image is unreadable, or there is snow on the screen:
    1. Make sure the monitor cable is connected firmly to the monitor port or graphics card on the back of the computer.


  1. If a window is partly off the screen or missing:
    1. Quit the application whose window is missing and then open it again.
    2. Go back to the resolution you were using, close the window, change the resolution, and then reopen the window.
  2. If you can’t see the whole screen:
    1. Try one of the preset resolutions.
    2. Adjust the vertical or horizontal position.

If the Screen Image Is Dim, Flickers, or Does Not Appear

  1. If there is no image appears on the screen, or the screen is dim, and the monitor’s power indicator light is on:
    1. The monitor may have gone to sleep, or a screen saver that darkens your screen may be activated. Move the mouse or press a key to restore the image.
    2. Make sure the brightness (¤) and contrast (O) controls are set correctly. The brightness and contrast controls are located on the underside of the front of the monitor.
    3. If the monitor cable is properly connected and the amber light is on, the monitor may not be compatible with your computer or graphics card. You may need to install a different graphics card in your computer or use an adapter.
  2. If the screen flickers:
    1. The flickering could be caused by interference from a nearby power line, a fluorescent light, or an electrical device—for example, a radio, a microwave oven, or other computer equipment. Try relocating nearby electrical devices, or moving your computer and monitor.
    2. If you have more than one monitor attached to your computer, the monitors might be interfering with one another. Move the monitors farther apart or set the monitors at an angle, so their screens are close and their back panels are farther apart. If you still see flickering after moving the monitors more than 16 inches apart, contact an Apple-authorized dealer or service provider.
    3. Your monitor may flicker if you have chosen a resolution with a refresh rate at 60 hertz or below. You may be able to change to a resolution with a higher refresh rate using the Monitors & Sound control panel.

General Monitor Functions

Energy Saving (Sleep) Mode

If your having a problem with the Energy Saving mode please note that some computers and graphics cards do not support the Energy Saver feature. See the documentation that came with your computer and graphics card for more information.


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