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DigiLand DL1010Q Troubleshooting
10" tablet used for media and internet browsing Released in 2014
Tablet won't turn on ¶
Not matter what, your tablet just won't turn on
Factory reset ¶
If the tablet will not turn on, you can try resetting the device by gently inserting a small object, like a paper clip in to the port labeled "Reset", pushing down for 5-10 seconds.
Drained battery ¶
The device may not be turning on simply because the battery might be drained. Just locate your charger and connect it to a power source and allow it to charge until the tablet responds.
Faulty battery ¶
If all else fails, the problem might be a faulty battery. In this case you may have to replace the internal battery.
Screen not responding ¶
The screen on the tablet is not responding to touch
Factory reset ¶
If the tablet screen will not respond to any commands, you can try resetting the device by gently inserting a small object, like a paper clip in to the port labeled "Reset", pushing down for 5-10 seconds.
Faulty screen ¶
If the screen will not respond after resetting it, you may have a faulty screen and will need to be replaced.
Tablet won't charge ¶
The Tablet is not responding to a source of power
Replace charger ¶
If you you have plugged your tablet into multiple power sources, and it still will not charge, you might have to replace the charger.
Tablet does not connect to Wi-Fi ¶
What to do if your tablet simply cannot connect to Wi-Fi
Check Wi-Fi connection on tablet ¶
If you cannot connect to the Wi-Fi, make sure you have your settings on the tablet for Wi-Fi is on.
Reset Wi-Fi router ¶
If the tablet won't connect to the Wi-Fi, simply locate your router and disconnect it from its power source for 60 seconds, then plug it back in and try your connection again.
Tablet not producing sound ¶
What can you do if there is no sound
Check your headphones ¶
If you do not receive any sound from your device through your headphones, the problem may lie with the headphones. Try a different pair of headphones in the headphone port and see if you receive sound.
Faulty headphone input/jack ¶
If you have tried multiple pairs of headphones, and still have not received any sound, you may have a faulty headphone jack.