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DigiLand DL1010Q Troubleshooting
10" tablet used for media and internet browsing Released in 2014
Tablet won't turn on
Not matter what, your tablet just won't turn on
If the tablet will not turn on, you can try resetting the device by gently inserting a small object, like a paper clip in to the port labeled "Reset", pushing down for 5-10 seconds.
The device may not be turning on simply because the battery might be drained. Just locate your charger and connect it to a power source and allow it to charge until the tablet responds.
If all else fails, the problem might be a faulty battery. In this case you may have to replace the internal battery.
Screen not responding
The screen on the tablet is not responding to touch
If the tablet screen will not respond to any commands, you can try resetting the device by gently inserting a small object, like a paper clip in to the port labeled "Reset", pushing down for 5-10 seconds.
If the screen will not respond after resetting it, you may have a faulty screen and will need to be replaced.
Tablet won't charge
The Tablet is not responding to a source of power
If you you have plugged your tablet into multiple power sources, and it still will not charge, you might have to replace the charger.
Tablet does not connect to Wi-Fi
What to do if your tablet simply cannot connect to Wi-Fi
Check Wi-Fi connection on tablet
If you cannot connect to the Wi-Fi, make sure you have your settings on the tablet for Wi-Fi is on.
Reset Wi-Fi router
If the tablet won't connect to the Wi-Fi, simply locate your router and disconnect it from its power source for 60 seconds, then plug it back in and try your connection again.
Tablet not producing sound
What can you do if there is no sound
Check your headphones
If you do not receive any sound from your device through your headphones, the problem may lie with the headphones. Try a different pair of headphones in the headphone port and see if you receive sound.
Faulty headphone input/jack
If you have tried multiple pairs of headphones, and still have not received any sound, you may have a faulty headphone jack.