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Das Gerät geht nicht an
Das Gerät lässt sich überhaupt nicht mehr anschalten oder laden.
Akku
Wenn sich das Gerät nicht einschalten lässt, versuche, es 3-4 Stunden über einen an deinen Laptop oder Computer angeschlossenen USB zu Micro USB Stecker zu laden. Denke daran, dass der Akku bis zu vier Stunden hält, wenn er kabellos verbunden ist, und bis zu 12 Stunden, wenn er über die Aux-In Buchse verbunden ist.
Wenn das Aufladen nicht funktioniert, musst du unter Umständen deinen Akku ersetzen. Hier ist der Link zu einer Reparaturanleitung, in der gezeigt wird, wie das geht.
Laden
Wenn das Gerät nicht lädt, versuche es mit einem anderen USB-Anschluss an deinem Laptop oder PC. Sollte das Problem weiterhin bestehen bleiben, versuche es mit einem anderen Micro USB Kabel.
Probleme mit der Bluetooth Verbindung
Das Gerät verbindet sich nicht mehr über Bluetooth mit anderen Geräten.
Verbindungen
Kontrolliere zunächst, ob die Geräte, die du benutzt, überhaupt kabellos mit dem HMDX JAM verbunden werden können. Wenn das der Fall ist, schalte beide Geräte aus, warte 15 Sekunden, schalte beide wieder ein und achte darauf, dass die Lichter auf dem HMDX Jam blinken. Kontrolliere, ob das Gerät auch einen Host sucht. Achte auch darauf, dass Bluetooth auf dem anderen Gerät an ist und sucht.
Probleme mit der Lautstärkeregelung
Die Lautstärke ändert sich nicht, wenn der Lautstärkeknopf hoch oder runter geschaltet wird.
Maximale Lautstärke
Wenn die maximale Lautstärke eingestellt ist, füllt der Ton den Raum, aber er tendiert dazu, in den Ohren zu hart zu klingen. Der Lautsprecher funktioniert am Besten bei mittlerer Lautstärke.
Verbinden mit mehreren Geräten
Wenn der Lautsprecher mit mehr als einem Gerät verbunden ist, ist der Ton deutlich besser, da die Geräte Töne mit mittlerer und tiefer Frequenz aufgreifen. Allerdings ändert das Einstellen der Lautstärke auf einem Lautsprecher (wenn er gekoppelt ist) nicht die Lautstärke auf dem anderen.
Geräte rutschen von den Oberflächen herunter
Der Lautsprecher bleibt nicht in einer Position auf einer Oberfläche stehen. Geräte rutschen sehr leicht von schrägen Oberflächen herunter oder verändern ihre Position.
Gummiboden
Das kann am Verschleiß der Gummiunterseite des Lautsprechers liegen. Sie kann abgenutzt sein und das Gerät bleibt daher nicht mehr in einer Position auf einer Oberfläche. Um die Stabilität deines Lautsprechers wiederherzustellen, musst du die Gummiabdeckung auf der Unterseite ersetzen. In dieser Anleitung wird gezeigt, wie das geht.
Factory-Reset
Der Lautsprecher lässt sich nicht mit Bluetooth-Geräten koppeln oder zeigt an, dass er verbunden ist, spielt aber keine Musik vom Bluetooth-Gerät ab.
Sprachen-Reset
Drücke und halte das Minus-Zeichen einen Moment lang und drücke dann einmal auf das Plus-Zeichen, um auf die nächste Sprache zu kommen.
Reset
Um deinen Lautsprecher zurückzusetzen, drücke und halte die Play/Pause Taste etwa 5 Sekunden lang bzw. so lange bis du einen Ton hörst und das rote Licht blinkt.
Hinweis: Beim Zurücksetzen des Lautsprechers auf Werkseinstellungen werden alle gekoppelten Bluetooth-Geräte aus dem Speicher des Lautsprechers gelöscht.
Besonderer Dank geht an diese Übersetzer:innen:
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Annika Faelker hilft uns, die Welt in Ordnung zu bringen! Wie kann ich mithelfen?
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273 Kommentare
cannot connect my speakers with my laptop through bluetooth.
dilipvira1 - Antwort
yoo i tried to connect the aux cord to a ipod nano i had but it keeps only connecting to bluetooth, my phone was crushed so idk what else it would be connecting to. please help!
mcearthessence210 - Antwort
I'm having a similar problem with my regular iPod. Connect the aux cord, and the iPod is playing, but can't get any sound. !#^&@@.
alexis arnold -
what ever blue tooth device you got connected to it turn off the blue tooth on it or disconnect it from settings. also make sure the 3.5 jack is fully pushed in it should override the blue tooth and work like any normal speaker
dac96 -
Try resetting it. If it doesn't work then it my be the cord. Cheap aux cord don't last long or sometime are too small. Try testing somewhere like a
Victor cheese -
I bought this to use in a classroom. I want to play Robert Frost reading his own poetry, but each time it starts three words into the poem. When I play it on my phone it starts at the beginning. Help!!
Teacher - Antwort
I am having the same problem. For each sentence, the first words are cut off. Did you find a fix?
karlacpowers -
How do i switch the setting back to english?
johnnygarcia1998 - Antwort
When listening to spotify on the speaker sometimes the songs play really fast then goes back to normal why does it do that? Also cutting in and out
Senry kiser - Antwort
that'll be the player you got connected to it. it don't have a memory so can't play the music faster or slower then the player :)
dac96 -
I have this problem also
Janae Oliver -
How Did You Connect The Speaker To Spotify ?
Andrea -
That may be because your phone is too far from the speaker ..
Izrael -
My hmdx speaker turns on and everything but it dont make sound and i cant reset it what do i do
David Hernandez - Antwort
Same issue here smh
anpayn02 -
Same here blue but does make or does a reset
John -
My blue light comes but no sound indicating pair I also tried the reset that's not working
John -
every time i connect to the usb with any connection lead it shuts the usb down i.e. overloading the usb. i was wondering if i could wire a usb lead straight to the board or will it still overload it? if you've not come across this issue before then let me know as i have 2, 1 with a broken usb connector and this one which looks fine but won't let me charge it??
dac96 - Antwort
Again was going to by the mighty sound small speaker ..thought this was a better speaker
worst buy ever ... lasted 2 weeks did not keep my receipt...so in the jam bin
mackenziephoto -
never buy a jam speaker ever again
mackenziephoto -
Unable to pair after several successful sessions. Disappointed that there is no useful manual on the internet. Looked at several. Also, none disclose what the sounds mean. Very disappointed with this product.
William Howard - Antwort
Yup I tried to look for some 2 all my buttons are mixed up on mine they all disable once the speaker is turned on
Angel Ruiz -
this speaker was great but it keeps cutting off never buying another again would rather pay more for a beats pill!!!!
Lucy Hawthorn - Antwort
Any luck with this issue? Mine does the same thing..
chad -
I have the jam heavy metal I can't get it to stay on... It says powering on, then ready to pair, and then as soon as it says that it says powering off any idea on what I could do to fix it?
chad -
I can pair and play just fine with my ipad. I can not hook up with my iphone 6. HELP
ncmul - Antwort
The red light will not shut off and the speaker is unresponsive. Please help!
Jared Talbert - Antwort
Same Problem here...
josh.disher -
I have the same problem as Jared Talbert!! The red light will not shut off and the speaker is unresponsive to my attempt to reset it.
ZOke - Antwort
My volume works fine but it doesn't t get very loud
Randolph Frazier - Antwort
same as jered and zoke
Kiarra - Antwort
This is by far the worst speaker and most expensive I have bought. It's not loud enough first off. Also it will not charge ,and keeps shutting off. My sons cheap iwave is better,and louder. Go figure..
Misty - Antwort
When I switch my Speaker on all it keeps saying is powering on powering on all the time, it is only a week old, and it was working very well with my Iphone 5s but now they will not connect via Bluetooth at all. It just keeps repeating itself POWERING ON powering on. Help any suggestions. I have switched both phone and speak off and on again.
hodgkissanita - Antwort
Mine keeps doing the same thing and idk what it is!! I charged it and it keeps saying the same thing. I turn it on, i connect it to my cellphone and about thirty seconds-a minute later, it disconnects from the music and it says "powering on"
Andrea Paola -
Did you manage to sort this issue mine is doing the exact same thing! Thanks
Dionne Louise -
Throw speaker on the ground or smack it a couple times, when you factory reset speaker make sure power is on turn it upside down take ya tack and push it slowly until you feel a slight click, speaker will shut down, make sure you unpaired it from phone, if doesn't work repeat process over, might take a few times but it will work the only reason the red light comes on is when its charging,,,
Gregory Forsythe -
Piece of garbage. The volume is stuck at maximum, so it breaks up. Turning it up or down just starts the song over. The biggest complaint is it changes the pitch higher on everything. Rubbish.
smcallahan70 - Antwort
if you hold the button it will change the song you have to click multiple times that happened to me too
kittyka012 -
I just did a factory reset, I didn't see a red light or hear anything but the weird pitch shift is gone. Volume control issue still there. Oh well, what do you expect for $25. Adjustable volume must be on the more expensive models.
smcallahan70 - Antwort
I have a question , mine seems to be charging just fine, I'm getting a green light. But it won't power up at all. I tried the above factory reset and nothing happens. Any suggestions, thanks
Mike R - Antwort
Are you holding the power button down
Alex Todd -
Every time I turn it on and the jam light and Bluetooth light blinks and a alarm comes and it won't pair with my phone or iPad what do I do
patrick mcmillian - Antwort
my new jam2 doesn't power on don't know why, i just bought it today at Best buy
Eric Master - Antwort
We have a jam wireless as well. Worked for a few weeks, now says it’s powering on, charging, then announces powering off. Ugh. Bought at Best Buy. Taking it back for a different model. Worked fine for about a month and we didn’t do anything different the set up. Ugh. Frustrating.
jayareem -
Ugh. Jam wireless speaker worked fine for several weeks. All of a sudden, after turning it on and hearing charging…..the next announcement is powering off!
jayareem -
my speaker connects with my phone but it wont make a sound. when i restart it it doesn't help. what should i do?
noa kotler - Antwort
what about sound, when I got my, I got little to no sound?
greg tietze - Antwort
Hi my speeker went dead and it said it was charging now when I have had in on charge for an hour it will not say anything or pair
Lauren - Antwort
Same problem I have it worked for a week and now it won't even turn on the red light comes on showing its plugged into a charger not sure if the power button is shot already or what but very disappointing. Bought my daughter a cheap poop emoji speaker at the same time and hers still works fine but the one I spent double on only worked for a week.
Amber McMoran -
I crack the head piece and I'm worried if that will damage the headphones can someone give me advice about how can I fix it
Inferno flame - Antwort
I had it about 6 months til it stopped charging on me, worth $30 but wish it didn't break on me
crbastian1 - Antwort
I can not get my hx-hp450 to pair with my new LG Stylo phone? Any reason why? I had a cheaper phone and it connect very easily every time.
waterwise - Antwort
I cannot get the auxiliary input to work. Why?
winstonjsmith99 - Antwort
My Blue LED and Green LED light seem to Pulse at the same time. Does this mean anything?
nysff - Antwort
speaker is not resetting. nor will it pair to my pc or phone
cate b - Antwort
why are there no replies for help???
cate b - Antwort
my speaker is fine but for some reason when i use it its really low even if i turn the volume all the way up on the speaker and my phone. what do i do to fix it? and it also plays the white noise when not playing music
gokyleandalexis - Antwort
speaker suddenly stopped producing sound... any tips?
Rochyne Hodges gray - Antwort
My jam speaker pairs fine but when I play music it disconnects and keeps doing it and iv reset it about five times help please cause I love this thing?
Katie cudworth - Antwort
My jam speaker won't stop disconnecting when I play music but iv reset it like five times it stops playing threw the speaker when I try turn up the volume
Katie cudworth - Antwort
My Jam touch speaker keeps powering off after it plays music for 10 seconds?
Olivia Turner - Antwort
Bought it, played it till battery died, charged it, played again till battery died & now it won't charge or turn on, nothing...
lifestyleoffitness - Antwort
My speaker does something wierd. It cycles through low to high volume and repeats. So every 3 seconds or so, I hear almost nothing and then it almost maxes out.
Andrell Laniewicz - Antwort
Mine does that too. It also clips the first words off a sentence when listening to spoken words.
jackie113 -
My jam classic speaker charges when the charger is connected. But when i take it out . It won't turn on
Habichippy ahmedchippyrany - Antwort
It won't speak English and I can't change it
Shae - Antwort
Turn it upside down and you will see this speech bubble try that till you get your language
Janae Oliver -
When I switch on the power, the Bluetooth indicator turns red and hence can't connect with any device. How can I make it Bluetooth ready? Means what can I do to turn the indicator to Blue?
niharpatnaik - Antwort
Model No. HX-P730GY
niharpatnaik - Antwort
Speaker stopped playing, has power, blue light is on, won't pair, won't shut off, won't reset. Please help.
G.
tacomag - Antwort
I have the answer. Power on the speaker, press and hold play/pause button for 5 seconds, then take the unit out to your garage, set unit on floor , then proceed to smash it to bits with a sledge hammer, then, NEVER BUY ANOTHER PRODUCT FROM THIS COMPANY AGAIN! It's that simple , really
Michael M - Antwort
I m about ready to do this fr
Carrie -
Thanks for the advice. My Jam worked great in the beginning and now it won't charge and charge light won't even come on. I think I will try the sledge hammer trick and never buy or recommend a Jam product.
llmanuel -
When I try to put the volume up on the speaker it shuts off . Only had it for 2 days
peckski225 - Antwort
same thing here.......
cvetkokarapejov -
My speaker won't reset and the Bluetooth won't connect to anything
pheshyaa - Antwort
Same issue! These speakers suck
anpayn02 -
Hi. The volume of my jam plus has reduced a lot. The maximum volume is barely audible once leaving a small room. Can you suggest what can be done ?
richapant7388 - Antwort
My JAM Classic HX-P230 has been lying idle for just a month and now when it is turned on, it repeats the message "Powering on". It has been put under charge from the main AC outlet for over 8 hours but this behavior hasn't changed. The red light is always on when put on charge. The blue one turns on when the unit is powered up but blinks every 10 seconds as it repeats "Powering on". Just skewed through the user's manual but didn't find any related troubleshooting. I'm yet to begin thoroughly troubleshooting this and any tip will be appreciated.
debjyoti das - Antwort
having the exact same issue. did you find a fix?
Vickey Boyd -
My speaker turns on but won't play any sound I've tried reseting it nothing is working
Carrie - Antwort
Could You get it to work? Mine pairs and everything but no sound
María Fernanda Bentivegna -
I just bought mine yesterday and the storm mode doesnt seem to be working. i tried it on multiple surface but zero bass nor vibrations are coming out of the speaker.
Elias - Antwort
The red light turns on for 10 sec but doesn't stay on when I plug it in to charge. Is it charging? No other color shows while plugged in
lesliee9z - Antwort
I can't charge my battery. When I plug it in a message reads: power on the usb port nrrds more power then the port supplys. I tred on my lap top and my desk top. Help!!!
Akosua - Antwort
do you charge it while its turned on or off?
Trap City - Antwort
How do you fix a solid red light on my jam party HMDX
solomon -
Doesn't matter
Gregory Forsythe -
While it's on a charger the green light will go solid, then do about 8 rapid flashes, then back to solid green, then the rapid flashes. Any ideas?
William Chilton - Antwort
It keeps asking my iphone for a pin when i try to pair the device. wtf kinda pin are we talking about here?
Melvin Reynolds - Antwort
There is a pin on a label under the speaker, but it often doesn't work. I used 0000 and it connected.
adrian.f.reyes -
What is jam email address so that I can reach them about my speaker refuse to charge
robertlaws14 - Antwort
Help me please
robertlaws14 - Antwort
Though paired with s4 Samsung galaxy not giving audio output
vyavaharesantosh - Antwort
So I connected my phone to the speaker but now I can hear my music or the speaker saying that it's pared/or turned off?!?! HELP
Kali Garcia - Antwort
i am trying to turn it on i click on the button but its not saying device is on nothing it is charging but not coming on to work
okorocynthia - Antwort
this DID NOT help me at all ..didn't work!!!!!!!!!!!!!!!
No light, no sound and my Speaker IS fully charged
I'm not sure of the issue
anpayn02 - Antwort
my jam, mo: HX-P540B , the blue light blinks blinks really fast when i turn it on, and thats it. won't reset or pair. and yes, it is as fully charged as it will ever be.
dirtsplinters - Antwort
Finally!! your instruction on resetting by holding down play/pause button for 5 seconds FINALLY my speaker pairs with iPhone 6S!! Thank You!!
Jim Hartinger - Antwort
I do not have the pin number for it
jacky - Antwort
i do not have the pin number to pair my speaker
jacky - Antwort
It does work no light come on
larrydudley5 - Antwort
Don't work need new one
larrydudley5 - Antwort
So i plug my usb charging cable into my Jam Transit Lite Headphones and it simply does not charge. I'll leave it charging overnight just to wake up to it being out of battery. Some help would be appreciated.
Emilio Garcia - Antwort
Flashing blue light and will not pair. Tried to hold play/pause for 5 secs didn't work. Still cannot connect or pair my phone. Need a knew speaker!!!
Christine Trimback - Antwort
Hold the -+ buttons together for 5 secs to reset, not the play button
Chris -
It won't communicate with my Samsung Galaxy S5. Smh
Matthew Brown - Antwort
OMG HUGE LIST OF BUGS!
Our jam dynamite power button only works when usb is plugged in. after unplugging the power button is unresponsive
rob - Antwort
Speaker will only work when charging, what does this mean ?
dalegeary111 - Antwort
Whenever I switch my speaker on, it says powering on, and that it is paired, and so does my phone. However nothing will play and it just keeps repeatedly saying "powering on". It also won't let me factory reset it? Nothing seems to happen.
Lmb - Antwort
That's what is going on with me
ezraezra arvizoarvizo -
Several have said the reset is holding the play button for 5 seconds. That's wrong. The reset is holding the + and - together for 5 secs. At least on the P250. Try that.
Chris -
It doesn't charge and turn but it might be the battery but, what about the other headphone only one will turn on and the other won't only if i move it a little like twisting it would turn on but with my charger connected.
Jose martinez - Antwort
Try not being half retarded
Izrael -
Every time I try to turn it on it keeps saying powering on powering on powering on powering on powering on!!!!!!!!!!!!!!!!!!! It is super annoying
ezraezra arvizoarvizo - Antwort
mine keeps saying powering on, powering on too. Any ideas?
Vickey Boyd -
Worst gadget I have owned. I cannot get it to play music ever since I used it for a phone call. Troubling shooting does not work. Real waste of money
Paul dain - Antwort
My speaker isn't doing anything. Won't play, won't turn off, won't even restart. What do I do?
Sam - Antwort
I can't get much more than a whisper in volume. This is my second Jam Classic. Loved the first one. Starting to hate this second one.
julie - Antwort
Well, well, well, seems many of us bought a Jamaudio.com product lemon for about $30.00. I read many of the same problems. "Powering on, paired" then nothing. Also failing to be able to charge. I tried several different USB cords, went back to the original, powered on, powered off, plugged it in, rapped it lightly.."Charging". Must be a loose connection. Got a feeling 'quality' and factory 'QA' is sorely lacking. Much less no one responds to questions here. Good luck. Research before you buy again.
BpSitRep - Antwort
My speaker will not play my music. It is perfectly connected and I checked to see if my phone was ik the issue. It wasn't. When I turn on the speaker it doesn't say powering on or whatever or it won't speaker when it's charging. I'm so confused and beyond annoyed I got this for Christmas and I'm not rough with it! Why is this happening!!!
PrincessAllie 222 - Antwort
Blue tooth is working on my PC and the Jazz Classic wireless speaker is paired and connection okay. Tried various ways to get the sound to come out of the speaker all to no avail -- HELP
Colin - Antwort
I just got it n charged it but it doesn't come on
Tymar - Antwort
The pause/play button don't seem to work when I connect the speaker to my laptop but when I connect it to my phone it suddenly starts working
Laurens Editing - Antwort
My headphones won't charge and won't turn on
French Fry (French Fried Fish) - Antwort
my jam classic after few mouth old just keeps going powering on then cuts out after a moment or tow oses powering on again any idear how to sort it
mickey kavanagh - Antwort
my iPod will not play music through my speaker , it has done before and it is connected it does not show any music
Simon - Antwort
All of a sudden it's speaking Spanish and I don't know how to change it back to engligh
peggy_camp - Antwort
I did that and didnt hear anything what do i do it turns on but does not stay on
Yvettr arzola - Antwort
My HDMX was charging for 4 hours, but does not turn on when I unplug it. Even when plugged in, it doesn't charge. Help?
Mya Brooks - Antwort
my speaker won't show up on bluetooth on my mac or my phone AND it will not reset...
ameliasierra356 - Antwort
If it's a p250 the reset is holding the + - buttons together for 5 secs. I was having same problem until i did this reset
Chris -
When i turn the speaker on it wont play music keeps saying "powering on" over and over
hannahmunoz134 - Antwort
Have you found a fix mine is doing the same I only had it delivered yesterday and it did work last night. Short lived success!!
Dionne Louise -
my Jam plus has power, charges, pairs with any Bluetooth device but has no sound. I've tired a factory reset but according to instructions after 5 seconds I should either hear a beep or the red light flashes. I get neither of these indicators that the factory reset has completed.
Katherine Layman - Antwort
My speaker says " powering on, charging" ever minute or so. It is fully charged and shows up on my Bluetooth connection menu but just won't connect at all
Rebekah bailey - Antwort
For the reset I was holding the play/pause button for more then 5 seconds nothing was happening it turned off so I turned it back on tried to connect my iPhone and still said it wasn't available
serenaramon4 - Antwort
im trying to find a pin as iv lost mine please help
amanda holloway - Antwort
how do i change the language ?
Ruzanna Palezyan - Antwort
What do I do when non of the bottoms work it only turns on and all the buttons are disabled after that for it to turn off by its self I have to disconnect and leave it alone for a few minutes
Angel Ruiz - Antwort
Once I turn it on all the buttons don't work the volume and the play/pause and power
Angel Ruiz - Antwort
cannot connect my speaker with nothing, don't work !! i try everything!
Jasmina Dološić - Antwort
my HMDX headphones are talking to me
Jordan Wagster - Antwort
I can hear a lot of interference while watching netflix
Michał Kaczorowski - Antwort
These headphones are a waste of money. I spent 35$ on these and they NEVER WORK EVER! I tried to return them and they said there was nothing they could do and wouldn't except them back, THEN I called the company and they said that I needed to take them to the retailer. Bunch of junk! Don't buy these.
Lindsay Floyd - Antwort
Mine won't show to connect on any tablet or phone and doesn't have any sound when connected with adapter.
JAMIL PHILLIPS - Antwort
I accidentally connected red and black cable from the battery on the opposite cord and removed as fast as I could when smoke created from one of the black cube from the amp board. The bluetooth work and charger but no noise can be heard, I'm assuming the the current that transfer data to the speaker is somehow disconnected. m’m trying to find the same model amp board to replace it but no where to be found online. Anyone know where I can buy the part from the jam plus speaker or fix amp board.
Victor cheese - Antwort
My earbuds are not charging anymore and are about to die.
Samantha Charles - Antwort
Just purchased and tried charging (the red lighting comes on when plugged in) but when I disconnect it not getting any power
can someone tell me what can I do to make this thing work and except a charge and start working off the battery
jack bing - Antwort
I'm having problems with my jam plus I can't get it to reset I had this problem before I called customers service and got a phone number witch i don't remember but they walked me step by step until my came on so I need someone to help me with this I use this device whn I go on long trips so I can here direction where I'm going pls help
Stephen - Antwort
Problem with my bluetooth jam plus speaker can't get it to reset I had this problem before I called customers service and got a phone number witch i don't remember but they walked me step by step until my came on so I need someone to help me with this I use this device whn I go on long trips so I can here direction where I'm going pls help
Stephen - Antwort
Yah….same predicament…blue flashing…It will not, Tried to reset……………….it still not! Mmmmmm love this device…….I will not! what a What a steal t 30$”……………….tis not. Will recommend to all I know……….I kid a lot This j blue tooth is crap……………I use as a door stop.
Kitty - Antwort
God….Help us? The sucker worked for 2 was….I’m choked.
Gotta buy another one?…Argh! I am not happy with this! !&&* hath no fury like a woman with a bum blutooth
Kitty - Antwort
For those of you that have a problem with language:
1. Quick press the volume up and volume down button at the same time
2. You will hear the name of the language you want so when u hear it stop choosing and enjoy
3. You can also choose a melody instead of the language
Glad i could help out
Mitar Stojanovic - Antwort
Mine's is stuck in Spanish and I cannot get it back into English
Klother Vandross - Antwort
My Jam speaker is stuck in Spanish and I cannot get it back into English how can you help with that?
Klother Vandross - Antwort
for some reason i can not get the volume control to work sounds stays low. is there a way to fix this issue.
Jon Hernandez - Antwort
for some reason i can no longer control the volume on my headset. is there a solution to this? Music stay on low volume.
Jon Hernandez - Antwort
For some reason my device conects well but it lost volume, sounds like the lap top so there is no gain in the sound.. Somebody knows how to fix it ???
the sound comes back, as it used to, when I turn it of, the last couple of seconds, it sounds great, but it doesnt last
fernando camacho - Antwort
My earbuds wont work in both ears. If im listening to something it only works in one ear and when I turn the other one on, it only works in that one. How can I fix this? Ive tried everything
Furrden - Antwort
My jam ultra wireless ear buds won’t pair together so I can listen to both ear buds at once. They only let me pair one at a time to my phone so can only ever listen to one at a time why is this ?
Lorenzo Pooli - Antwort
It used to connect to my iPhone via Bluetooth. Now it doesn’t. Tried turning both off for 15 seconds; still not working. Tried reset holding play button down. No red light no sound. Still doesn’t work. I have newest iPhone os.
Matthew Feuer - Antwort
And yes my iPhone does connect to other Bluetooth speakers.
Matthew Feuer - Antwort
Out of the blue my speaker changed to Spanish. It wouldn’t turn off either. I found a little hole next to the charge and auxiliary inputs. I put inserted a tooth pic and held it down while holding down the power button on the other end, and it reset to English. I had pair it again, But it seems to be working as it was before. Hope this works for others having issues with this speaker. My speaker is the jam street hx-p710.
Albert - Antwort
Really bad speaker don't suggest buying it the thing is rubbish worst speaker ever
Keaton Millar - Antwort
Im trying to pair my HMDX speaker and all i get is a power light. Blue tooth not pairing and my Aux is not working. And i try to factory reset it and i get nothing at all. No spund and red light. What would be the problem.
Dave Quinney - Antwort
Smack it around a few times, sometimes it'll knock some since into it, but if that doesn't work turn it on then take a little tack and turn the speaker upside down push your tack in that tiny hole Thats just made for the tack dont put it in language one make sure speaker is on.., you will feel a little click and the speaker will shut down, I would also sudjest unpairing speaker from phone also shutdown phone and take battery out for a least a couple minutes, boot that sucker up turn on speaker find it on your phones Bluetooth and pair, if unable to pair report steps and should work for yaworks for me anyways, good luck,, Cheers
Gregory Forsythe -
My jam speaker won’t charge at all, it’s been almost a week now. When i switch it On , it shuts down immediately. It does’nt even show the red light when i plug in the charger. Please help, any suggestions ?
Kagiso Ipinge - Antwort
or it can use go one fire like mine did
Alan - Antwort
Trying to figure out we’re to buy a replacement power cord
Brian whicker - Antwort
This speaker doesnt do anything it wont connect and cant use my Auxiliary out put. And wont even do a factory reset its a piece of Junk. I dont recommend anyone to buy it not worth the money spent on it.
Dave Quinney - Antwort
And I connect my phone to my Bluetooth because the phone crack and I can't unlock
kendalljones71 - Antwort
Have any of you guys resolved your problems with the Jam speaker ?
Mine says powering on then powering off, and not very old.
Thanks for any help,
Carole Chelliah - Antwort
A workaround that I have found to stop hearing the idiot announcements when switching the Jam on and off is pressing again a second time the on/off switch.
You press the power button to switch it on, the blue light appears, when you see it press the power button a second time, the light becomes red with no obnoxious “powering on”.
Repeat the same thing when switching it off: press once and press again the power button for a quiet stopping.
Stefano D'Anna -
I fixed mine for good, no more problems, i placed it upright on the floor, and stamped my 5” steel heel right thru the speaker hard as i could and twisted it right in for good measure… that fixed it, i wont be buying another
kelly
Kelly - Antwort
How do I change the language back to English??
Natsu Gaming - Antwort
Press and release both volume control buttons simultaneously to cycle through the languages until it says English.
Stephanie Sage -
On the side there’s a thing where you pull the cover off and then there’s a talk bubble and in the talk bubble there’s a button that you have to push with a needle
Alex Todd -
Jam is blinking blue light and beeping. Tried the reset action. Will not reset.
moanner74 - Antwort
Mine will not reset when I press the play/pause button for 5 or more seconds and it keeps repeating maximum volume.
Christin Arriaga -
My speaker keeps saying powering on over and over again!!! I’ve tried charging it! It didn’t say charging like it normally does… I’ve tried holding the play/pause button while it was turned on!!! Idk what to do!! PLEASE HELP ME!!!!
Callie - Antwort
And I just now tried turning it on and that’s all it said was powering on over and over.. I haven’t messed with it in a while!
Callie - Antwort
PLEASE HELP
it was working perfectly fine until my boyfriend called someone on my phone while my phone was connected to the speaker when I was listening to Spotify.
My jam trance mini WILL NOT LEAVE off pairing mode. It just keeps repeating itself as well.
I don’t know how to get it to stop being on pairing mode. I tried turning it off and when I turn it on it goes straight to pairing mode.
I tried resetting it but apparently it won’t if it’s on pairing mode.
Ive never been so annoyed in my life.
Alex Todd - Antwort
I cant connect both my earbuds at ince.When i connect to Jam ultra only one gets connected and when i connect to Jam ultra mono the other one gets connected. I need aome solitions?
Sanskar Dhungana - Antwort
my iphone is saying that i was unable to connect to the speaker and saying to make sure it is on and in range. although, i ensured both of these things. i tried turning off both my phone and speaker for 15 seconds but it didn’t work. please help.
Bridget Urban - Antwort
I just bought my jam rave plus speaker and I don't know if I am doing something wrong pairing it with my phone or what the problem is but the volume is not loud at all, especially not as loud as the video and Bluetooth shows. What is the problem how come my jam speaker is not loud. like the reviews say it is? Help.
Jessica Jane - Antwort
My headphones still doesn't come on what more can I do?
martha cisneros - Antwort
I try to reset it but I won’t do anything can’t pair with Bluetooth or nothing just keep saying powering on
Daniel Bustos - Antwort
Try clearing pairing hold plus and minus down at same time 5 to 10 secs
Rodney “jim” Sturtz -
My hmdx journey v2 BT headphones work fine with aux cord but once i switch to bluetooth 1 side works and the other doesnt
Sleepless - Antwort
How to change back to english it's on spanish mode
latin_chaos83 - Antwort
Language Reset ¶
hxp250
hold minus sign down for a moment then push plus sign once to cycle to next language in cycle.
Rodney “jim” Sturtz -
My device randomly will say charging when it’s plugged in and playing music. Any way for this to be to disabled?
C Wells - Antwort
I have a problem with my Bluetooth about your said I can hear one side but not the other side but then after and kind of Switched both of them are not broken I just want to know how to get them back to set up?
kennyt1997 - Antwort
My red light came on and it won't charge. What can I do? Thomas.balleto@sbcglobal.net
thomas.balleto - Antwort
Well I have a fire jam Bluetooth speaker hmdx but I charged it the light came on the blue light came on LED it's on but it's been 2 days and it's still on but to remind you that before it wasn't connecting to my device and did not show up on my device I tried searching it from the speaker but that led light blue light just stays on I push the play button and push the power button at the same time on the other side was it shows the battery LED lights and that's green even when I had let my speaker sit out for 2 days haven't charged it three days at that sometimes even more until it dies I try to read charging it and when I do I push the power button and the blue LED lights just comes on that's it like as of right now I'm looking right at it blue who's the power button the battery says clean the model number is h x p 730 g y please help I can't go nowhere without my speaker and I definitely not going to buy another one it seems fine yesterday not working for some reason
Mark Little - Antwort
Reset ¶
To reset your speaker press and hold play/pause for 5 seconds or so until you hear a sound or the red light flashing. Note: Restoring the speaker's factory defaults erases all paired Bluetooth devices from the speaker's memory. Depends on
Rodney “jim” Sturtz -
My speaker is fully charged but I still can't get it to pop up on my Motorola but all my friends can can connect to it perfectly and in my mind that's real sh#@$y
Isaac Myers - Antwort
It is not connecting using the AUX cable what should i do?
Patrick Silfani - Antwort
I just bought it and it will not turn on I known to press the button in the middle hold it for 3 seconds but iget nothing. It's been charging for about an hour gonna let it charge a lil longer and see
Cassi - Antwort
My hmdx endure keeps turning on on its own, I've tried turning it off, but still turns on on its own, help!?!?!
Gaou Akastu - Antwort
On my device I need to press plus and minus together and hold to disconnect and erase all devices.
Vladimir Ryabtsev - Antwort
Won’t even flash when I hold the power button
isaiah marquez - Antwort
our problem is the speaker wont turn off, blue light is on and power button does nothing when pressed. Any ideas????
Tami - Antwort
Our speaker wont turn off or connect. Power button when pressed does nothing
Tami - Antwort
ATT7atSEA Altec Lansing Code Apple 212395 Vizio Tv Wide World Web Link speaker 117
loreal2275@hotmail.com - Antwort
Link 8099 Link Home
loreal2275@hotmail.com - Antwort
My jam live fast headphones will not charge. I have tried multiple times to charge. I have tried the factory reset and charging 4-6 hours.
Jessica - Antwort
My headphones clearly charge but with not turn on.
Eden bellow - Antwort
*will not turn on
Eden bellow - Antwort
mine is not as loud anymore why is this
Conner Cunningham - Antwort
My speaker is not even showing up for pairing at this point I don't know what to do.
Whatarethose Rich - Antwort
Ok, so my hang around speaker wont turn on by itself. If I try to turn it on (without the charging cable attached) it just blinks green and does nothing. But, I can turn it on with the charger and than disconnect the charger and then it will stay on. Is there a way to fix that? Please respond
Jared Gwynn - Antwort
chromebook and speaker say connected. no sound. sound still comes from computer. won’t let me reset it
Alex Davis - Antwort
I just had my phone connected last night but now it’s not connecting, I held the play/pause button down for five seconds and tried pairing to it again and it still said connection unsuccessful… I reset it and it still isn’t connecting, I forgot the device on my phone and tried the process all over again and still nothing
jrnmoe - Antwort
Why do my Bluetooth HMDX HX-P180BL Rebound Bluetooth(R) Speaker (Blue) keeps blinking and won't turn on or connect to my phone?
mstamar - Antwort
only on earbud connects
MA
melatkinson72 - Antwort
how do we put the jam in search mode? I tried on/off, holding down the play button, but it will not search.
I unplugged the AUX cord and it auto went into find, thank you anyway
Gloriane Quintanilla - Antwort
Hi my Jam Transit connects with Samsung tablets but I can’t connect with any Apple device ( before was not a problem!
Many help please???
carmine
Carmine - Antwort
Hi , my Jam Transit Fitnes won’t work with any Apple device ( before working great)!! Is ok with Samsung device!
any suggestions please!!!
carmine
Carmine - Antwort
Can,t connect jam2.0 speaker with phone Samsung Galaxy S8
Kourosh Afshar - Antwort
My speaker won’t turn off!! I’ve tried holding the power button for ages, like I would normally do but it just won’t turn off, it no longer powers down after inactivity and has started to speak to me when it never did before!!!
emma crawford - Antwort
My jam classic model HX-P190 mysteriously stopped working, along with my otherAiqin speaker Model SQ-A10 neither of them will turn on or charge. Does this mean that I'll need to replace both batteries? I find it werid how neither will work and how they both stpopped working on the same day, I took good care of both of them. The only reason I was using them was becaues my headphone jack broke inside of the headphone port to my 2016 Galaxy Tablet, since I'm a 12 year old I can't repair it due to not having money and I don't wanna tell my father becaues I'll get growled at. Any advice for the situation I'm in?
Eva - Antwort
HMDX JAM pairs with my laptop, but does not play music being streamed from my PC.
Richard Ashford - Antwort
Holding the play/pause button does nothing. Device won't reset help please
MatthewPc2000 - Antwort
I haven't used my speaker in a long time. How do I pair it with my cellphone, tablet and home PC? Please send me the instructions. Thank you.
Beverly Edwards - Antwort
My jam zero chill lost the sounds. How can i fix it?
Killua Zaoldyeck - Antwort
Jam2 was working great then began cutting in and out. Sound disruption off and on like a blinker… very annoying. I have it paired to a windows10 ios, it wouldn’t pair with new samsung TV. As stated worked fine then just started cutting in and out. Nothing has changed in where it is sitting from when it functioned to when it began malfunctioning. I have used the reset pinhole numerous time to clear devices and refresh… still can’t connect with samsung tv, connects with HP computer but choppy interrupted sound distortion. What do I do to correct this issue?
vaneta - Antwort
Seems to me most ppl are havin a similar issue to me and some don't even realize it. This just started happening to me recently when I paired My Jam Plus with another device it wouldn't pair back to Windows properly. It connects and works but under the Bluetooth settings it says that it's connected for voice and that's it before it would say connected for voice and media and that would allow me to have volume control on the Bluetooth speaker itself. Now since it's just connecting for voice only I don't have volume up and down adjustment on the Bluetooth speaker, only from the windows sound settings. and I have to open the sound settings on the bottom right of the taskbar and then click the speaker and from there change it from computer speakers to Jam Plus. However if I pair the speaker to my phone (note 5) it says connected for call and media audio (voice plus media). I've tried resetting the device, tried holding the play pause button to enable new pairing, tried messing around with the settings in Windows
Joan Dilorenzo - Antwort
Also when I try to disconnect the device in the Bluetooth settings it says driver error and it won't disconnect. the issue I'm having has to be windows-based because when I connect it to my phone it connects for voice and media. but when I connect to Windows it only connects for voice only, its like windows is trying to use it for telephone calls only. Like I said before, before I paired it to my buddies iPhone it used to connect to Windows for voice and media after that it never did and I've been trying to reset it and adjust settings in windows with no success. But I really think this is a Windows issue. if the volume was the same as before I wouldn't care less but it doesn't sound anywhere near as loud as it did when it was connecting for voice and media rather than voice only
Joan Dilorenzo - Antwort
I’ve been charging mine for hours, tried on the laptop and also the wall. No matter how long it is charging for, it is always dead, or it just dies out on its own. I’m thinking it may be the battery but I wouldn’t know where to buy a new one or insert it into the speaker. It used to be recognizable on my laptop and phone now it doesnt show up on either.
Lernice Parker - Antwort
speakers powers on, pairs, music starts and immediately powers off
Cecilia Bikkal - Antwort
I tried to connect the jam wireless speaker via Bluetooth but at the time when it’s searching, the device turns itself off. And i tried to reset it, but it doesn't work.
Amelia Houellemont - Antwort
Good Afternoom
Please, I have a troublev with my JAM because it off during the music independent if it is caharging
How i do to trpair it?
thank youn very much
Alfredo from Brasil
alfredoaracre - Antwort
When my speaker is off, just sitting there, it makes a noise. It's not a beep but like a deeper sounding tap. As if something is trying to communicate through the speaker. Any idea how to stop this because its especially annoying at night while trying to sleep.
Emma Maldonado - Antwort
My right ear bud is not working. It blinks blue/red when turned on. I have tried turning them both off and placing them back in the charging station, I’ve also disconnected and reconnected the Bluetooth (JIC), but nothing has worked.
queencitydiva - Antwort
This speaker is pure c**p.
Beside the impossible to avoid loud announcement each time one switches it ON/OFF, the audio quality is simply awful. Worst money spent on a listening device ever.
Stefano D'Anna - Antwort
The charging port pushed in on my JAM Thrill Bluetooth Wireless Stereo Speaker Black/Red HX-P320RD By HMDX. How do I fix it?
luddi14363 - Antwort
Ear buds will not connect to each other. Tried to reset. Still having issues
Annja Creed - Antwort
Hi my blue light is not blinking after Turn on, when i connect by using aux all is fine I can see red light. No sound after turning on nothing happenings
Hary Maffia - Antwort
I cart get my speaker to charge ??
victoria0311 - Antwort
My hangaround just turns constantly itself off and will not charge, the red light goes off after a while, it’s really annoying.
Yvonne - Antwort
I been charging and it's blue but didn't turn red it's been 4 hours and I just got this will it ever turn red ?
Evelyn Teague - Antwort
The blue light circling the button stays a solid blue but it wont turn orange.
Michelle Randle - Antwort
this product has never worked very well.. the batter holds a charge for like 10 minutes, then fades, even whey it is plugged in. My advice, do not buy JAM products because they absolutely suck.
Jeffrey Fry - Antwort
My HMDX model HX-P230C will connect fine with my iPhone (SE) but after some amount of time (could be anywhere between 5 - 60 min), it makes a “dinging” type sound, then disconnects from I iPhone. I have to turn it off, then back on, to get it to work again, but only for a short time. I keep it plugged in so I don’t forget to charge it. Any ideas???
Kevin Coslett - Antwort
Hi all my hang up speaker wont switch on, it stays red when charging. I've left it to charge over night and it stays on red and nothing turns on. Please advise anyone
dobe_84 - Antwort
my speaker (L) side plays louder out of the cloth side then the ear piece. why?
nate121 - Antwort
Not making sound it's just silent
Ashani Brown - Antwort
Same here, could You fix it?
María Fernanda Bentivegna -
I just bought the jolt Bluetooth headphones and it said it was Pre charged but for some reason it died in less than a minute.
jazminramos81 - Antwort
If anyone is having issues pairing your HDMX SPEAKER like I was, for hours!!…I finally NAILED IT down to the issue…REMEMBER to turn off, unplug or get away from AMAZON ALEXA DEVICES!!
Mine was connecting to it and no notice was given. Just a thought guys.
mymechi - Antwort
The speaker works great with all apps on my laptop, but will not work with Zoom. Any ideas?
Janet Demos - Antwort
I have bought 2 of these. They work well for a year and then the cylinder becomes stiff to turn and the on off button at the bottom siezes up. Any advice welcome
Paul Harris - Antwort
One doesn't work
How do I fix this
m3RDteen - Antwort
my Jam 2 will not pair with my iPhone 11.When I turn on my am the blue lights
begin to pulse and then there are two
dings.
Gary Mynheir - Antwort
If the red light is just flashing then stops but won't turn on on stay charging. Would that mean replace the battery?
fjwilliamson918 - Antwort
My Jam transit headphones won't charge the light just keeps going round and round?
Ian Ellis - Antwort
No sound issue?? - I have the Jam HXP 101. On power up the blue light comes on but no ‘welcome sound’ - then will pair with my Samsung Galaxy S10 and if I press the volume up and down buttons ‘X & O’ the Samsung volume bar confirms bluetooth connectivity. However, no sound?
rajesh taheem - Antwort
I’m having a problem with my billboard Bluetooth speaker. Every time I charge it. The blue LED STAYS ON FLICKERING EVEN AFTER I get the Bluetooth SPEAKER OFF STAY ON AND it Want let me…. What do I do? What AM I doing WRONG?
Cedric Gay - Antwort
Hi I’ve only just got my ear buds and already having problems. The right 1 turns on but the left 1 doesn’t, you put them both in the charger case and both light up red but on the left the light is very dim. I’ve left them both charging in the case plugged into USB port for over 4 hours and still only the right 1 seems to be working. Only got them today so haven’t even been able to sync them together yet. Any ideas?
James Hollett - Antwort
So madd at my self for buying this thing. It's incredibly frustrating to just turn it on. Why is this so %#*@
Complicated I'm about to return it to Amazon and get my %#*@ refund
lisabethel-young123 - Antwort
I can’t seem to get any type of sound out of mine. It turns on just fine as well as connecting but even for the power sound to turn on it doesn’t work. Does anyone else have this problem? Maybe mine is just getting old I only had it for 2 years maybe
Leandra Gracia-livingstone - Antwort
how do I turn it off???
celeste - Antwort
Volume up n down doesn't work what cud be the problem
Albert Sokolowski - Antwort
Just doesn't play for longer than a minute. It shuts off. I have charged it many times using different cables etc using various power capable adaptors. When it was new it worked fine for 3 days then it died. Charged worked for 15 mins.. charged again overnight. Face it. Its not keeping a charge no matter what I try. Its junk. Sad as the speaker quality and sound was quite good
S. Trottier - Antwort
Volume does not increase
Paul Hamblett - Antwort
Seems the charging port fails to connect… what would the Bluetooth sending unit see as the identity of the unit?
stephen buchholz - Antwort
My speaker has worked great in theBut now the sound goes in and out. It is not a solid connection. I don’t know how to get it working right again. Can you help?
Eliza Moore - Antwort
So my Bluetooth speaker will connect. But won't play any sound. And it's stuck on and won't turn off. I've held down the power, the play button, the volume buttons and nothing. It just flashes the blue light if I turn off my bluetooth. The red light doesn't run on when plugging in power cable either. Did my speaker just $@$* out on me or does it have to die and see if it will charge after it finally powers down? Any help would be much appreciated. I can't be the first nor only person who has had this issue.
Tim Stubbs - Antwort
Does anyone know how you can connect your earphones if it's paired on your old phone or tablet
Madeleine Galligan - Antwort
I’m charging my jam classic speaker but the red light won’t turn on.
Jose Quintana - Antwort
The loudness of the audio output does not increase or decrease when volume button is pushed.
Mark Warner - Antwort