Keurig B70 Platinum Troubleshooting

No matter what you try, the Keurig B70 Platinum won't power on.

Check to make sure the Keurig B70 Platinum is connected to a power source and flip the power switch located on the back of the machine. If that doesn't work, make sure the power outlet and circuit breaker of your building is functioning. Additionally, try resetting the circuit breaker.

The internal computer may be malfunctioning and will need to reboot. To reboot the internal computer, turn off and unplug the machine. Let the machine sit for a few minutes and plug it back in.

The screen may tell you what action(s) needs to be taken to fix your Keurig B70 Platinum.

If the blue light located in the water reservoir is flashing, this indicates that the reservoir needs to be filled with water. Take out the cap of the reservoir and fill it with water.

Flush the unit reservoir. Keurig recommends descaling your machine every three to six months.

Click here for the detailed instructions.

Brewed beverages have a metallic taste.

Recommended water sources are filtered water to eliminate the "chemical" taste encountered from a municipal water supply.

If water sits in the reservoir for an extended period of time, it may cause calcium deposit or scale to build up. Scale is non-toxic but can hinder the brewer's performance and cause a metallic taste. To clean the water reservoir, take out the water reservoir and hand wash with soap and water thoroughly before placing the reservoir back in place.

Click here for the detailed instructions.

With use, the beverage may taste watered down or the end product is not brewed.

Check to make sure an individual Keurig Single Cup (K-Cup) flavor is being used when brewing. If not, insert a new K-Cup. Keep in mind that the K-Cups are single use only. Using the same one from a previous brew will make it taste watered down.

Insert a straightened paper clip into the needle exit area. Repeat this action to loosen any debris. The exit is on the side of the needle, not the top.

Follow the Repairing Keurig B70 Platinum Needle Guide.

When continuously making coffee, the second cup is not fully made or does not get made at all.

The magnet is in the water reservoir and acts as a water level sensor. Realign the magnet holding the water reservoir in place.

Follow the Repairing Keurig B70 Platinum Reservoir Magnet Guide.

The brewer takes a long time to take up water and warm up.

Occasionally, air can block water from going inside the brewer. Use a bendable straw and put it over the sharp needle that pokes the top of the K-Cup where the water comes in. Blow on it and then the water should be bubbling and the air flow is cleared.

No water is being drawn to the user's cup, or, the cup is only being partially filled. If you don't see "Ready to Brew" displayed on the screen, you won't get any coffee.

The handle needs to be completely pushed down for the system to engage. If your B70 isn't brewing, make sure the handle is all the way down.

Water is being fed into the air pump located at the bottom of the unit causing it to rust and seize.

Follow the Repairing Keurig B70 Platinum Vacuum Guide.

Read More: Air Pump Malfunction

Insert a straightened paper clip into the needle exit area. Repeat this action to loosen any debris. The exit is on the side of the needle, not the top.

Follow the Repairing Keurig B70 Platinum Needle Guide.

When closing the lid, the brewer does not puncture the K-Cup.

If the lid is closed completely, then the screen will display “READY TO BREW” and the buttons will be lit and flashing. If the brewer does not display anything and buttons are not lit and flashing, open the lid and firmly close it again.

The puncture needle that punctures the K-Cup might be bent. You can check if the puncture needle is bent by opening the lid and looking inside to see if there is a bent puncture needle. If there is a bent puncture needle, then you are going to need to replace it. Here is a guide to show you how to replace the puncture needle.

Note: Avoid touching the sharp objects where the K-Cup is held and where the puncture needle is located.

Little to no water is being pumped into the brewer when brewing.

When in constant use, the waterlines and filter can become clogged with minerals and other particles which can prevent the pump from working properly.

Here are steps to clean the waterlines and filter:

• Step 1: Clean the reservoir with a damp, soapy, non-abrasive cloth and rinse thoroughly.
• Step 2: Fill the water reservoir with undiluted white vinegar and water.
• Step 3: Run the brew cycle twice or until empty to clean the brewer.
• Step 4: Let the brewer rest for at least 30 minutes.
• Step 5: Fill the reservoir with distilled water and run another brew cycle. Repeat until the reservoir is drained.

Click here for the detailed instructions.

The water pump can be damaged for a multiple of reasons. To check if the water pump has any significant damages and in need of a replacement, view this guide on how to replace the water pump.

Tip: Indicators of damage can be tears, dents, and other signs of obstruction.

Time is not displayed on the LCD screen.

Refer to Keurig B70 Platinum Owner's Manual to set the clock.

If power is interrupted, you will need to set the clock.