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The camera will not turn on or off, or the buttons and controls are not functioning.

  • Ensure that four AA batteries are inserted properly in the battery compartment.
  • Make sure that the battery cover is closed and has shut properly. For more details on the battery cover, please see a more detailed guide here.
  • Try removing and reinserting the batteries if you are sure that they’re not dead. If not, replace the batteries.
  • If you have a rechargeable battery for this device, make sure that it is charged.

Pictures taken with the device are not clear

  • To automatically set the exposure and focus, press the shutter button halfway. When the framing marks turn green, press the shutter button completely down to take the picture.
  • Make sure that the lens is clean.
  • Ensure that the device is not in Macro mode.
  • Place the camera on a flat, steady surface or use a tripod (especially in high-zoom settings or in low light).
  • Set the picture size to be larger in the camera’s settings.
  • If you are manually setting the ISO speed, a high ISO setting may be causing the grainy pictures.

The camera will not take any more photos.

  • Make sure that the camera is turned on.
  • Check the memory space available on the device. If the memory is full, move all pictures to the computer and delete them from the camera.
  • Change where images are stored on the camera in order to free up space in the camera’s memory.
  • Insert a new memory card. Make sure the camera is powered off before removing or inserting a card.

The camera subsequently freezes during use, especially when removable storage is inserted or removed

  • Press the power button to turn off the camera, after 10 seconds turn the camera back on.
  • Give the camera time to cool down, at least 10 minutes
  • Open the battery cover and remove the four AA batteries and re-insert them

The flash mode of the camera doesn’t properly fire

  • Press the Flash button repeatedly to scroll through the different flash modes and see which is in use. If in Digital Correction or Off Mode, the
  • Check your environment’s lighting
    • If flash is in Auto mode and lighting conditions are bright, then the flash will not fire

The camera’s battery life is extremely short and continues to die

  • Make sure the four AA batteries are inserted properly, with the negative and positive ends of the batteries pointing in the correct direction
  • If you have a rechargeable battery for this device, make sure that it is charged.
  • Put the camera in Power Save mode, making the LCD screen dimmer

Common problem with the LCD

  • Adjust the LCD brightness setting, use a low brightness for dark setting and a high brightness for a bright setting.
  • Restart the device if the problem insist contact to the manufacture
  • To replace the LCD please use the guide here to replace the screen

Common problems with the memory card

  • Please make sure a memory card is inserted into the device located in the battery compartment.
  • Card may be corrupted format the card in the camera option.
  • Use another memory card. Only SD and SDHC card are supported.
  • Retake the picture.
  • Do not remove card while the device is powered.
  • Transfer pictures to a computer and format the memory card.

Common computer/connectivity problems

  • Adjust video out setting tom NTSC or PAL.
  • Make sure the external devices setting are correct.
  • Restart the device.
  • Make sure batteries are charged and installed correctly
  • Make sure that KODAK usb cable U-8 is connected to the camera and computer then turn on the camera
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