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Camera Does Not Turn On/Off, Buttons and Controls Do Not Function ¶ 

The camera will not turn on or off, or the buttons and controls are not functioning.

Insert batteries ¶ 

  • Ensure that four AA batteries are inserted properly in the battery compartment.

Close the battery cover ¶ 

  • Make sure that the battery cover is closed and has shut properly. For more details on the battery cover, please see a more detailed guide here.

Remove and reinsert or replace batteries ¶ 

  • Try removing and reinserting the batteries if you are sure that they’re not dead. If not, replace the batteries.

Charge rechargeable batteries ¶ 

  • If you have a rechargeable battery for this device, make sure that it is charged.

Picture is Not Clear ¶ 

Pictures taken with the device are not clear

Set exposure and focus ¶ 

  • To automatically set the exposure and focus, press the shutter button halfway. When the framing marks turn green, press the shutter button completely down to take the picture.

Clean the lens ¶ 

  • Make sure that the lens is clean.

Check the camera’s mode ¶ 

  • Ensure that the device is not in Macro mode.

Steady the camera ¶ 

  • Place the camera on a flat, steady surface or use a tripod (especially in high-zoom settings or in low light).

Use a larger picture size ¶ 

  • Set the picture size to be larger in the camera’s settings.

ISO speed ¶ 

  • If you are manually setting the ISO speed, a high ISO setting may be causing the grainy pictures.

Camera is Not Taking Any More Pictures ¶ 

The camera will not take any more photos.

Turn on the camera ¶ 

  • Make sure that the camera is turned on.

Check available memory ¶ 

  • Check the memory space available on the device. If the memory is full, move all pictures to the computer and delete them from the camera.

Switch the image storage locations ¶ 

  • Change where images are stored on the camera in order to free up space in the camera’s memory.

Insert a card with available memory ¶ 

  • Insert a new memory card. Make sure the camera is powered off before removing or inserting a card.

Camera is constantly freezing ¶ 

The camera subsequently freezes during use, especially when removable storage is inserted or removed

Restart the camera ¶ 

  • Press the power button to turn off the camera, after 10 seconds turn the camera back on.

Make sure the camera isn’t overheating ¶ 

  • Give the camera time to cool down, at least 10 minutes

Remove and re-insert the batteries ¶ 

  • Open the battery cover and remove the four AA batteries and re-insert them

Camera flash doesn’t work ¶ 

The flash mode of the camera doesn’t properly fire

Check which camera setting is being used ¶ 

  • Press the Flash button repeatedly to scroll through the different flash modes and see which is in use. If in Digital Correction or Off Mode, the

Flash will not fire ¶ 

  • Check your environment’s lighting
    • If flash is in Auto mode and lighting conditions are bright, then the flash will not fire

Battery keeps dying ¶ 

The camera’s battery life is extremely short and continues to die

Ensure the camera batteries are properly inserted ¶ 

  • Make sure the four AA batteries are inserted properly, with the negative and positive ends of the batteries pointing in the correct direction

Charge rechargeable batteries ¶ 

  • If you have a rechargeable battery for this device, make sure that it is charged.

Put the camera in a lower LCD Brightness setting ¶ 

  • Put the camera in Power Save mode, making the LCD screen dimmer

LCD Problems ¶ 

Common problem with the LCD

LCD is too dark ¶ 

  • Adjust the LCD brightness setting, use a low brightness for dark setting and a high brightness for a bright setting.

LCD freezes ¶ 

  • Restart the device if the problem insist contact to the manufacture

LCD Cracked ¶ 

  • To replace the LCD please use the guide here to replace the screen

Memory Card Problems ¶ 

Common problems with the memory card

Camera is not saving pictures ¶ 

  • Please make sure a memory card is inserted into the device located in the battery compartment.

Camera is not recognizing the card ¶ 

  • Card may be corrupted format the card in the camera option.
  • Use another memory card. Only SD and SDHC card are supported.

Pictures on card are corrupted ¶ 

  • Retake the picture.
  • Do not remove card while the device is powered.
  • Transfer pictures to a computer and format the memory card.

Computer/Connectivity Problems ¶ 

Common computer/connectivity problems

Slideshow does not run on external video device ¶ 

  • Adjust video out setting tom NTSC or PAL.
  • Make sure the external devices setting are correct.

Computer does not communicate with the camera ¶ 

  • Restart the device.
  • Make sure batteries are charged and installed correctly
  • Make sure that KODAK usb cable U-8 is connected to the camera and computer then turn on the camera

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