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Nikon Coolpix P500 Troubleshooting
Camera screen is not working properly
The screen is not doing what it should. It is not showing pictures properly, or is simply not on at all.
Camera is not on
You may not have turned the camera on. Hold the power button until the screen lights up.
Screen is cracked or damaged
You may need to replace the screen.
Camera lens is not working properly
The lens is not performing certain functions, such as zooming or focusing.
Lens is jammed
The lens mechanism may have debris stuck internally. In order to remove debris, the lens will need to be removed. Follow our guide to replace a lens in order to disassemble the lens.
Zoom buttons are broken
The camera may not be able to zoom because the zoom buttons are hindered or damaged. Refer to our guide on broken buttons.
Lens is cracked or damaged beyond repair
The lens may need to be replaced. In this case, follow our replacement guide.
Camera buttons won't work
The camera buttons are not responding when pressed.
Grime under buttons
There may be grime under the buttons. In this case, use a q-tip with rubbing alcohol around the edges of the button.
Motherboard needs to be replaced
The motherboard may need a replacement. In this case, follow our guide on replacing a motherboard.
Camera flash is not working
The flash does not work when it is supposed to.
Flash is turned off
Make sure to turn the flash on, and make sure to switch from auto to on if you want the flash to go off every time.
Light is burned out
The flash bulb may need to be replaced. In this case, follow our replacement guide.
Camera won't turn on
Battery is dead
Your battery may not be charged.
Battery is put in wrong
Battery does not last as long as it should
Go into options and be sure that the "Charge by computer" option is turned off.
If this does not help, you may need to replace your battery.