Zahnbürste schaltet nicht ein
Die Zahnbürste lässt sich nicht einschalten.
Einschaltknopf drücken
Der obere Knopf ist der Einschaltknopf und der andere ändert nur den Modus. Mit ihm kann man die Bürste nicht einschalten, also achte darauf den richtigen Knopf zu drücken. Wenn dies nicht hilft, lies weiter.
Leerer/schlechter Akku
Vielleicht ist ja nur dein Akku leer. Die Ladekontrolle ist gelb. Wenn sie noch voll ist blinkt sie grün. Stelle die Bürste in das Ladegerät und eine LED wird angehen, sie zeigt an, dass der Akku geladen wird. Wenn das nicht passiert, muss der Akku gewechselt werden. Hier ist die passende Austauschanleitung.
Die Zahnbürste ist zu laut
Die Zahnbürste macht mehr Lärm als früher
Lose Schraube im Antrieb
Vermutlich ist die Schraube am Antrieb lose und muss befestigt werden. Hier ist die passende Anleitung.
Die Zahnbürste schaltet ein, aber der Kopf bewegt sich nicht
Du kannst sie brummen hören, aber die Bürste vibriert nicht
Gebrochener Antrieb
Der Schaft, der die Bürste antreibt, kann zerbrochen sein. Er muss getauscht werden. Folge dafür dieser Anleitung zum tauschen des Schafts.
Die Zahnbürste lädt nicht
Beim Aufladen passiert nichts
Das Kabel vom Ladegerät ist nicht richtig eingesteckt
Kontrolliere, ob das Ladekabel richtig eingesteckt ist und die Steckdose in Funktion ist.
Das Ladegerät kann defekt sein
Wenn das Ladegerät nicht funktioniert könnte es defekt sein. Benutze ein anderes.
Defekter Akku
Wenn das Ladegerät ordentlich arbeitet, der Akku aber nicht geladen wird, könnte der Akku selbst defekt sein. Benutze diese Anleitung zum Austausch.
UV Lampe schaltet nicht ein
Die UV Lampe, die mit der Zahnbürste geliefert wurde, schaltet nicht ein.
Das Kabel der Lampe ist nicht richtig eingesteckt
Prüfe, ob das Kabel richtig eingesteckt ist und die Steckdose Strom führt.
Defektes UV Leuchtmittel
Wenn die Versorgung in Ordnung ist, kann das Leuchtmittel selbst defekt sein. Glücklicherweise ist es leicht zu tauschen. Hier ist die Anleitung zum Tausch der Glühbirne.
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46 Kommentare
My uv works but the toothbrush charger only makes sounds when I put the toothbrush handle on it. But the charging light never lights up and the toothbrush doesn't turn on.
julie dozier - Antwort
Mine too : /
Branden Griffith -
My new diamond clean brush has been charging for well over 24hrs and is still flashing a green light (slowly) Is this normal? I was expecting a solid green light about six hours ago.
Matthew Smith - Antwort
Mine still lights up but won't turn on and when it's on the charger the lights light up and u can hear it charging. It randomly turns on by itself but will not turn on when I try to turn it on. It just turns on and off by itself. What can b wrong with it?
wanetta - Antwort
Did someone from Philips respond and explain what is happening with your sonicare? I am experiencing the same situation.
Thanks in advance for any feedback you might be able to provide.
Doug -
I'm having the same problem I put in the charger & it keeps vibrating notifying me it needs to be charged. It randomly turn on & when I need to use it. I have to push it mutiple times in order for it to start.
Crystal M -
Me tooooo!! What is happening with our toothbrushes?
Ashley -
My SoniCare (700 Series) must be possessed! Last couple of days it turns itself on for a few seconds after I'm finished brushing. Does this numerous times. Happens whether it is docked into charger or not. Please help.
MarciaNidey - Antwort
might be that some water got inside the casing through damaged seal. Now it is causing some short-circuits. Leave it to dry and do not submerge or leave with water drops near that top seal. Helped in my case.
MM -
Minha escova estava com o mesmo problema. Consegui desmontar. Estava encharcada de água. Sequei com papel toalha. Passei isopropílico abundantemente em todo o conjunto. A seguir usei um assoprador de ar quente para garantir sua completa secagem. Coloquei na fonte para carregar e por surpresa. Aceitou a carga total da minha Philips Sonicare Hx6910, depois de longo tempo. O botão do seletor de MODO, funcionou perfeitamente. Mas, o LIGA E DESLIGA. não funciona mais.
Alguém sabe como devo fazer para substituir esse botão?
ANTONIO GOMES -
Mine stutters, vibrates for several seconds then stops for 1 or 2 seconds then vibrates again repeats until time runs out.
mashihara - Antwort
Mine vibrates for about 15 second and shutoff. press start again a run about 4 seconds. Never the full 30seconds (4 times). what can I do? Dave
David Stibor -
My toothbrush making loud noise, I can compare with another new one , it just too different. And use what guide it not even given any on the website.
Yuchuan - Antwort
The rubber part at the bottom of my brush, fell out and I could not charge my brush. The brush won't stand and is not secure for charging. How can I get this fixed?
Ann - Antwort
My handle is turning yellow. This is a rechargeable Sonicare toothbrush.
christy Lamb - Antwort
Mine has turned yellow as well. Has there been any comments about it?
Jimmy Deer -
Help! My toothbrush has a red light and will not work. Tried it on both sides. Other toothbrush working fine.
Pamela London-Baumanis - Antwort
Help! Please! My toothbrush stopped working and has a red light. Tried to charge on both sides and nothing. The other toothbrush works fine. Thanks in advance!
Pamela London-Baumanis - Antwort
my toothbrush will not charge, even in a working charger (my wife’s). is my charger not working or my toothbrush?
korentur - Antwort
My toothbrush is working fine, but the UV cleaner does not seem to be working at all. When it’s on, the green light flashes rapidly and won’t turn off. When I open the cleaner, the toothbrushes are not warm as they usually are after cleaning. Help!
Laurie Dunkerton - Antwort
The power button is flashing while on the charger. I have never had this happen before.
Vicki Kellogg - Antwort
FlexCare900serieres toothbrush the flosser quit pumping water out. What is the problem?
garrsand - Antwort
My tooth brush when placed on the charger makes a beep sound and the green light glows indicating that it's being charged after 30 seconds it turns off and stops charging. What could be the problem
Sulochana Ravindran - Antwort
My toothbrush head starts to come off when brushing. I have to turn it backwards or on the side. But even then, sometimes it still comes unscrewed. We bought new ones, after a few months the same problem happened. Anyone else have this problem?
bettydmedina - Antwort
Yes mine is doing the same thing! Have no idea why.
Roseann Evangelista -
Both the lights on my toothbrush are flashing quickly while on the charger, when I take it off the charger the lights turn off and there is no light. The toothbrush will not turn on.
Mickey Chapple - Antwort
My sonic care toothbrush 4100 will not hold the brush in. Keeps falling out. Worked fine for one year and now won't hold brush head in!
Roseann Evangelista - Antwort
My toothbrush sonic, since I got it, sounds like there’s an electrical problem going on in the inside. Now (6 months later) it won’t charge. I tried calling Simanek and I tried emailing Simanek and no one ever gets back to me. I got it for my birthday from my sister and I only got to use it for six months when it has a two year warranty! This is terrible
Sue - Antwort
The UV light on my base comes on for about 4 or 5 seconds and goes off.
To get it to come back on I have to unplug from the wall.
Any one have this problem. Any idea on fixing it?
Grover Syck - Antwort
M<y UV bulb does not come on. I have checked the bulb with an Ohm meter and it has a closed circuit . I tried to test the contacts on the bulb socket and could not get any readings for voltage or amps. I don’t want to get a new bulb if that is not the problem . Can the switch be faulty? How do I check?
Neil Evans - Antwort
My Sonicare toothbrush shows that it is charging (green light flashing- sometimes two green lights flash alternately. However, toothbrush will not come on. What should I do?
Catherine Inabnit - Antwort
My Philips Sonicare toothbrush - which i’ve used with no problem for 3 years -has suddenly started turning itself on. Is there a solution or is this evidence of a poltergeist?
Ashley Pringle - Antwort
I have the some problem. Any solutions??? It wakes up up in the middle of the night turning on.
Barbara Greway -
My 7 month old toothbrush suddenly won’t charge. When you put it on the charger the “clean” and “battery” lights flash very quickly in unison. There was no prior indication of anything wrong. worked perfectly the day before this happened.
Jim Kabrajee - Antwort
Hi anyone know why my brush keeps switching itself on and cannot turn off. It keeps going until the brush is completely out of power. Sometimes it stops but in the middle of the day or night it switches itself back on again. Really frustrating as I luv the tooth brush
Darren - Antwort
Mine won't constantly vibrate it just runs two sequences back to back of five very short bursts like zz zz zz zz zz...... zz zz zz zz zz
Jarrod Ferguson - Antwort
My toothbrush keep keeps falling off while vibrating
Omoyeni Animashaun - Antwort
Charger works. UV light does not come on. Changed bulb, still does not come on.
puffy44 - Antwort
My toothbrush charges fully, but when I want to use it in the morning it is completely flat again. The lights keep on blinking throughout the light. Something is causing the battery to drain. How do I stop that?
Leon - Antwort
My Philip's sonicare 4700 wont charge or turn on and only had it 9 months. I dont have the receipt. I won it at my dental office in a drawing which they will vouch for. They don't have the receipt . They said they buy in bulk. Told me to contact Philips cause its has a 2 yr warranty. I hope they replace it. Pretty crappy it pooped out only after 9 months of use. It was well taken care of and cleaned weekly!
Sara - Antwort
My toothbrush indicator lights come on and the lights change when I toggle through cleaning options, but won’t turn on. When the toothbrush is on the charging base it continues to beep and vibrate every couple seconds like it is issuing an error. After two cycles of lights and tones the sounds continue but the lights remain off.
jonjmichels - Antwort
Toothbrush is going grr grr grr. Anyone?
Wendy Hauptmann - Antwort
Minha escova Philips Sonicare Hx6910, apresentou o mesmo problema. Muito ruídos ao carregar. Após desmontar verifiquei grande quantidade de água no seu interior. Inicialmente utilizei papel toalha para remover todo o excesso.. utilizei após, álcool isopropílico a 99%, abundantemente. Algum tempo depois completei a secagem de todo conjunto com um assoprador de ar quente. O botão Liga/desliga funcionou, por pouco tempo. Coloquei no carregador e por surpresa, passou a aceitar a carga se fazer nenhum ruído. Depois de longo período o botão de MODO passou a funcionar perfeitamente.. Mas o botão de liga/desliga, não. Estou sem poder utilizar minha escova. Alguém pode me ajudar?
ANTONIO GOMES -
I just changed the metal shaft that was broken and now the toothbrush won’t charge😫… but what can I do? My toothbrush is 3 years old and was working just fine
Maria Brianza - Antwort
My charger works but the UV light does not come on. I installed a new bulb. I checked the bulb connector for power after clicking the switch and zero power. Should I open it up and check the switch or is it worth it? The charge light on the brush handles comes on.
RiverJordan - Antwort
My charger works but the UV light does not come on. I installed a new bulb. I checked the bulb connector for power after clicking the switch and zero power. Should I open it up and check the switch or is it worth it? The charge light on the brush handles comes on.
I figured out the problem with observation. The door has a small metal probe that engages with the other side of the body. That probe is magnetized and completes a circuit when closed. I assume this is to keep the user from turning on the light and looking directly into it. The probe in my door had broken off and was down in the body. I took the door cover off, found the probe and super glued it back in place. I believe this will work once reassembled.
Thank you anyway and maybe this can help others with my problem.
RiverJordan - Antwort