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Device Running Slow
Device is freezing, or delays execution of commands.
Connect the camera to your computer and install the latest firmware. The Firmware and camera software can be downloaded via Samsung.
Free Up Space
In some cases if there is a lack of free space, a firmware update will not be installed successfully. Deleting pictures and other content will free up space. Another alternative is to buy a bigger memory card.
Disable Wireless Capabilities
The Direct Link and Family story functions require a substantial amount of data and battery life from the camera. Turning off or not simultaneously using these functions, may improve performance. These Wireless features can be edited via settings.
Photos are blurred
Capturing photos in low light or incorrect handling of device may cause blurred images.
Focus on Objects
Use the OIS function or "half-press" Shutter to focus on an object.
Device is Not Turning On
Device will not boot up, or abruptly shuts down after initial start-up.
Replace and/or Charge Battery
A defective/old battery may hinder performance as well. To replace the battery, slide the battery compartment open and insert a new battery.If the battery has no power, charge it, allowing 5-10 minutes before turning the device back on.
Alter the Auto-Power-Off feature
This feature allows for the device to shut down after a certain period of inactivity. Go to:Settings>General>Auto-Power-Off
Connect to Computer via USB
The device has the ability to be charged with a computer. This may be a temporary solution to a defective charger. In any case it is good to periodically connect the device, as this may "wake up" the operating system.
Red Eyes Appearing in Photos
Subjects' eyes may appear red in photos as a result of low ambient light, and flash proximity to the device's lens.
Change Flash Settings
In Settings, there are specific Red Eye functions for use in photos:
Red-Eye, or Red-Eye fix.
Fixing Existing Photos
Apply the Red-Eye fix function within the edit menu.
Photos are Too Dark
Subjects appear darker than normal, or are barely visible.
Fix Contrast in Photos
Set Flash to Fill In.
Set the Auto Contrast Balance option to on.
Set the metering option to Spot if a subject is in the center of the frame.
Don't take photos in concentrated sunlight.