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Phone won't turn on ¶ 

No matter what you do, you can't get your phone to turn on.

Drained battery. ¶ 

Make sure that you have used the charger. Simply align the phone conducts to the charging station and snap the phone in.

Dead battery. ¶ 

If your phone won't turn on, you may have a dead battery, and in that case you would have to replace the battery. Purchase a new battery, then open the phone and take out the old battery. Replace it with the new battery.

Phone won't ring ¶ 

Your phone does not ring when a call comes.

Sound settings need adjusted. ¶ 

Check the sound settings. The phone may be set on Silent mode, if so set the phone to ring.

Calls are being dropped ¶ 

Your phone keeps dropping calls.

Weak signal. ¶ 

You may be in an area with weak service. Go to a place in which your signal strength is strong to make a call.

Low battery. ¶ 

Your battery power may be low. Charge the phone or replace the battery.

No display ¶ 

The display on your phone is not working.

Broken screen. ¶ 

If your screen is broken, you need to replace the screen.

Keys won't work ¶ 

Nothing you type into the keypad effects the phone.

Broken keypad. ¶ 

If your keypad is broken, you need to replace the keypad.

Phone won't hold a charge ¶ 

Even after charging and replacing the battery, your phone won't hold a charge.

Dirty charge contacts. ¶ 

It is possible that your phone cannot properly charge because the phone's charge contacts are dirty. If so, you will need to gently clean them with alcohol and cotton swabs.

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