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Won't turn on after pressing power button ¶
Pressing the power button does nothing, no display on the screen.
Battery power low ¶
Replace the AA batteries in the back of the device.
Inaccurate battery installation ¶
Confirm that all batteries are correctly placed in the battery compartment of the device.
No AC adaptor power ¶
Securely connect the AC adaptor or car adaptor to both the device and the power source.
Display on screen is incorrect ¶
The picture displayed on the screen is non existent or incorrect and pressing the power button has no response.
Resetting program ¶
Disconnect all power supplies (batteries and adaptor), and then reconnect all power supplies. Remove the cartridge, cleaning it if necessary, and then re-insert it into the device.
Touch screen not working properly ¶
It is impossible to select the correct icon on the screen.
Touch screen requires calibration. ¶
To recalibrate the touch screen, turn the device OFF and hold down the "Home" button, the "Question mark" button, and the "Sound/Speaker" button at the same time while turning the device back on. Then follow the steps displayed on the screen.