Does your Xbox One Wireless Controller no longer turn on? Xbox One Controllers are susceptible to a range of issues that could cause this issue—some simple to fix, others not so much. Check the following possible causes to identify and solve the problem.
Cause 1: Device Not Charged
It’s possible that the device won’t turn on simply because the battery is at too low charge to sustain function. Plug the device in to a functioning wall outlet using a functioning charger to see if the light on the charge cable glows orange. Make sure to check that both the outlet and charging cable work on a different device so that you can isolate the problem to the controller. If your device will not charge, your problem likely stems from a faulty component.
Cause 2: Device’s Battery Has Lost Its Ability to Hold Charge
Over time, batteries lose their ability to hold a charge, so if your device has been used extensively already, your issue may just be a faulty battery. Depending on whether your controller is an older model (1537, 1697, or 1698) or a newer model (1708), you can remove the two double A batteries or rechargeable battery pack respectively. Replace these with fresh batteries or a new battery pack and see if your controller will now turn on. Removing the battery cover is fairly straightforward on both new and old models, but a diagram showing how to remove the battery cover and battery can be found on this Xbox Support page.
Cause 3: Charging Port No Longer Functions
It may be possible that the charging port has been damaged by frequent use or obstructions in the port. First try cleaning out the port using a toothpick or q-tip with some isopropyl alcohol. Then try plugging the controller in. If the indicator light on the charging cable lights up, then this may have solved your issue. Allow the controller to charge for some time and then attempt to turn it on.
If cleaning the charging port fails to solve the issue, you may need to replace the charging port completely. For most models, this will involve removing the bottom motherboard. Guides for replacing the motherboards can be found here for model 1537, 1697, 1698, and 1708. Desoldering the charging port will likely require some precise soldering skills, so you may want to plan on replacing the entire motherboard to be safe. However, for those daring enough to attempt the solder, you can check out our soldering essentials guide here.
Cause 4: Faulty On Button
Perhaps the issue is simply with the On button, seen with the Xbox logo in the center of the controller, preventing the otherwise functional controller from receiving the command to turn on. If the button feels sticky or if there seems to be debris preventing the contacts beneath from triggering, you may be able to alleviate the issue by simply cleaning the button. Whether doing a full replacement or just accessing the buttons for cleaning, repair guides for the buttons can be found for the 1537, 1698, and 1708.
Cause 5: Water Damage
Significant water damage can lead to a number of problematic issues, but if you haven’t already, be sure to remove the battery immediately following exposure to water. It will likely be a good idea to open the controller’s case to help air flow around the components, being sure to remove any visible drips or drops of moisture with a clean, lint-free cloth. Let the controller dry out by placing the disassembled device on a towel in a well ventilated room for 24 hours.
After the controller has been sufficiently dried out, inspect the motherboard for any signs of corrosion and clean the corrosion with a high-concentration isopropyl alcohol. If there are significant signs of corrosion, you may want to disassemble and clean the components individually using this post on how to remove corrosion from a motherboard. After a thorough inspection of the componentry has been conducted, reassemble the controller and try to turn it on. If the controller does not turn on, you will likely want to address a faulty motherboard or On button. If the controller turns on but certain buttons, joysticks, or rumble motors don’t work, you’ll want to replace those components based on what doesn’t work.
Cause 6: Faulty Motherboard
If all of the above solutions haven’t addressed your issue, the motherboard is likely the cause. Motherboards can fail if the controller has been exposed to excessive heat, moisture, or if the controller has been dropped excessively (although the case, triggers, or joysticks would likely fail first during a drop). Motherboard replacement guides can be found for the 1537 (top and bottom), 1698 and 1708.
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