Water dispenser line is unhooked and puddling on the floor

Question

GE Refrigerator GSHF9NGY****

Repair and further information for the GE Refrigerator GSHF9NGY****, a side-by-side door refrigerator model with an ice-through-door feature and automatic defrost function, first introduced in 2009. This page covers information for model numbers matching the pattern GSHF9NGY****.

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Sally @sally84324

Rep: 1

Veröffentlicht: 13. Okt 2014

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Water dispenser line is unhooked and puddling on the floor

Hey gang, I came to this website to fix my GE GSHF9NGY refrigerator water dispenser. The ice maker works but the water dispenser does not. I lowered the temp in the freezer and held a hair dryer to the door. To test the dispenser I anchored a heavy beer mug on the "pedal". Shortly after that water started draining out of the bottom of the frig. Sooo I went to the back and took off the cover. What I found was a plastic hose dispensing water into the pan under the frig. It's not connected to anything. I've attached pictures for your review. One pic has the errant hose projecting from behind the electrical connections and pointing to the right side of picture. In the other picture I've pulled the electrical connections out of the way to allow for better viewing. The hose in questions is resting on my fingers. Can someone please tell me where or what this hose is supposed to connect with? Thanks for all the help.

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score 2 · Answer 1 · 2018-08-09T07:53:24-07:00

Cause 1

Water Tube in Door is Frozen

To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze.

Cause 2

Water Inlet Valve

The water inlet valve opens to supply water to the dispenser. If the water inlet valve is defective, or if the water pressure is too low, the water valve will not open. The valve requires at least 20psi to function properly. Make sure that the water pressure to the valve is at least 20 psi. If the water pressure is sufficient, use a multimeter to test the water inlet valve for continuity. If the water inlet valve does not have continuity, replace it.

Cause 3

Low Water Pressure from House Supply

The home may have insufficient water pressure. The water inlet valve supplies water to the water dispenser. The water inlet valve requires a minimum of 20 psi to function properly. Check the water flow and test the pressure to determine if it is at least 20 psi.

GE Refrigerator GSHF9NGY****

Water dispenser line is unhooked and puddling on the floor

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