Why did I lose touch screen ability after replacing the battery?

Question

Samsung Galaxy Note 10.1 2012

A 10.1 inch Samsung tablet computer with a 1.4 GHz processor, 1280x800 pixel LCD, and 149 ppi multi-touch display. The model number of the device is GT-N8013ZW. Released August 2012, repair of this device is straightforward.

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DJ @nfcr0gxcbrkuckj

Rep: 1

Veröffentlicht: 9. Nov 2015

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Why did I lose touch screen ability after replacing the battery?

After replacing battery the touch screen ability will not work. This worked with the old battery. Old battery put back in the tablet (it still worked but charged erratically) and the touch screen is still not working. Any idea of what's wrong?

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score 0 · Answer 1 · 2015-11-09T19:25:10-07:00

Jim CellularRepairCenter @cellularrepair

Rep: 469

Cellular Repair Center, Inc.

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Veröffentlicht: 9. Nov 2015

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I suspect that you either didn't connect the digitizer cable or something was damaged in the process. First of all, take the device apart and very carefully disconnect and reconnect everything.

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