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This affordable large-screen Android phone sports a 5.7-inch display and large 3,400 mAh battery.

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My phone wont charge and wont turn on

The phone. Is blank. No red light and it wont turn on

Beantwortet! Antwort anzeigen Ich habe das gleiche Problem

Ist dies eine gute Frage?

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Gewählte Lösung

Hi,

Have you tried charging it with a USB cable connected to a PC?

If it charges, you have a faulty power adapter and need to replace it.

Allow your phone to fully charge before you turn it on.

If it doesn't charge with the USB cable connected to a PC, you either have a faulty charging circuit in the phone or a faulty battery.

Update (12/11/2015)

Hi,

Not sure what it is you want to find.

If it is the USB cable, what you need is called a "micro USB to USB cable". This is what the ends of the cable looks like. You plug the small end into your phone and the bigger end into a USB port in a PC. It is available from Walmart, Ebay, Amazon etc.

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If it is a new power adapter that you need here is a link that shows a power adapter with a USB cable that is suitable for your phone.

http://www.ebay.com/itm/New-OEM-Original...

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We're do ii find one

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Nausha Ponder wird auf ewig dankbar sein.
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