How to fix my charger port

If you're receiving a message stating insufficient current or something similar to that than your charges is either starting to fail or you possibly need a new 5v 1.5amp to 2.1amp charger or possibly just a high quality MicroUSB to USB charging cable replacement

It could also be that you are plugged into an extension cord or a socket that's shared with more then 2 plug sockets You have to plug it to hard wired plug socket. That's the only 2016 it gets full juice.

I read many of the comments. I feel that the company it's self is responsible for its charging issue. I bought a tablet by RCA . Last year .works great all of a sudden nothing it don't turn on. Rca Says it's an issue in battery. Really. What they can't recall stuff n send people that can prove they bought it a new power source. As with ZTE they can't tell us how to fix a port. Or recall the phone. Its not the matter that the phone is old or new it does it to all of them eventually!!!. Fix the issue I'm being forced to use an LG really!!!! Ripping my hair out!!!!

I have an Z987 and it's micro USB port had failed due to normal usage a standardreplacement microUSB jack are easy enough to find and order for about $1.50 each but what I opted for was a more permanent solution so I wouldn't have to deal with a worn out microUSBjack replacement down the line at sometime I just permanently installed internally a standard wireless Qi receiver module to by pass ever having to depend exclusively on a microUSB charger to charge the phone I have multiple wireless Qi charging pad around my house and install in all my vehicles that I use but if I'm not in a place that I might not have access to a wireless Qi charging pad I keep a high quality standard microUSB charging cable so I can plug into anystandard USB charging port in an emergency

I got my phone 7 months ago, and according to ZTE, the issue is not covered by the 1 year warranty.

I had same issue the charge port would not allow the uSB-c. Cable to connect. I used tape n put stuff on the cord to get it to not move! Well I even spent upwards of 22.-27.00 for 2 USB-c.. And that's each after spending 200.00 bucks for the phone. And then 30. For SD.card. Well I fixed it really well after it kept dying on me for an important call. I bounced it off the wall. Now I'm the proud owner of an LG stylo...worst number two phone I have ever owned flip phone is better!!! Why can't they just fix the issue and then we can enjoy an already great phone Sept the port... It just confuses me the ignorance!!!!

A. Chinese company.

B. Consumers are expected to buy for themselves.

C. Government has almost nothing to do with this.

D. But the government does often force warranties on products.

E. $200 isn't alot for a smartphone, what do you expect?

F. Nothing is being taken. Just broken. (Again, Chinese company.)

G. I have about a million other reasons this argument isn't valid.

H. STOP SCREEMING!

Its not the government that would protect us, in this case. It would be superior companies that build superior devices that are built to last and have replaceable parts. What was bugging me for a while is that Google had ownership over my phone's apps and activities, and I did not (unless I rooted my phone, but then I would be held responsible if I installed some apps and my information was leaked to the party that helped me root my phone... instead of Google). I decided that I trust Google more than I trust some hacker. Hardware companies list the details of all of the parts, so it is the buyer's responsibility to purchase devices that will be dependable and durable.

Tough to spend 150 to fix a 200 phone ....

Hi @kaylas82 ,

If you were using the charger that came with the phone then contact the retailer where you got the phone from.

If they won't help. check the ZTE warranty provisions as to what to do to make a claim for a manufacturer's warranty repair or replacement.

If you weren't using the charger that came with the phone, you may have to check if it was suitable to charge the phone, (you don't state the model of the phone so I don't know if it was compatible with using a fast charger for example, which may damage the phone if the phone was not designed to work with one.)

If it was not a compatible charger (check output Voltage and Current values stamped on charger against what is stamped on an approved charger) then the manufacturer (or retailer) may possibly refuse to help you citing User error.

Also if it was a compatible charger I don't know if the phone manufacturer will fix the car seat you may have to check with your car insurance company whether they will fix it and perhaps they'll try to claim back from the phone maker. No doubt you'll have to pay something. It may depend on your car insurance policy provisions.

If it was a name brand compatible car charger then perhaps they may help. It depends on their product warranty provisions.

If it is an unknown brand compatible car charger then there is no point pursing them, even if you knew where to look.

Good Luck.

Hello I recently have noticed my zte zmax pro whenever I plug in my phone will not charge unless I hold down the wire in a certain position I've tried different wires and the are fine on other phones or items and it's something in the port. Yet when I look there is no visible damage or any problem. Why is this happening?