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Released August 22, 2013. Identified by model number NP940X3G.

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Screen fades gray and then a reboot comes back to life

Greetings all,

I have a relatively new Samsung Ativ Book 9 940X3G - K03US. I have used it for about a month. The bottom 2/3s of the screen will flicker and then fade slowly to gray. It happens intermittently. I am using it now with no issues. The fact the a reboot fixes it makes me think it is a driver or something. Thoughts?

http://s43.photobucket.com/user/bmx5045/...

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Gewählte Lösung

Hi,

Check to see if you have the latest graphics drivers for your installed OS.

Also try booting into 'safe mode' and see if the problem occurs.

http://www.digitalcitizen.life/5-ways-bo... (assuming you have Win 8.1 installed)

If the problem still occurs in safe mode it may be a hardware problem. As you say it is relatively new, why don't you check to see if the warranty period is still valid and make a warranty claim? It may save a lot of problems in the future.

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bmx5045 wird auf ewig dankbar sein.
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