Hi Rodel
Try to restore to factory settings.
1. Turn off your Galaxy Note 4.
2. Press and hold Power, Volume Up and the Home button until you see Recovery booting in blue at the top of your screen. Release the buttons.
3. You'll now be in Recovery Mode. Use the volume buttons to scroll up and down and the Power button to confirm. It's not a bad idea to wipe the cache partition while you're here, but it is not essential.
4. Scroll down to Wipe data/Factory reset and press Power to confirm.
5. Scroll down to Yes and press Power to confirm.
6. You'll see a notification in yellow at the bottom of the screen to confirm the reset has been completed. Scroll to Reboot system now and hit Power to confirm.
7. Your Galaxy Note 4 will now reboot. Once it has rebooted, you can restore your apps and data.
Let me know if this helped.
Thanks
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2 Kommentare
Can it boot up if connected to a wall charger? Did this take place after trying to apply a system update? Have you tried to hold any button combinations to try to boot into recovery to perform a factory reset? Has the device been dropped or had any other incidents?
von BurnieG
Had same problem took to Samsung galaxy repair person ,told me my phone was a clone and couldn't do anything to it.watch out for this when you bye one from a person or ebay.i know what to look for now
von dchamp6166