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Introduced November 2012, this is a capable desktop computer with an Intel Core i7 3770S quad-core processor, 12GB of RAM, and a 3TB hard drive. It has a 23 inch, 1080p touchscreen and integrated Beats Audio.

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Why is my computer not turning on?

My computer is not turning on the a/c adapter makes a noise and light blinks but the monitor will not power on I have purchased a new a/c adapter thinking it would resolve this issue and that did not fix the problem any ideas of what I can do?

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Computer ENVY 23 not turning on blank screen ! HELP

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Gewählte Lösung

Is there a hdmi port or a dvi or vga that you can hook it up to an external monitor to see if it will work that way ? this will tell if the screen itself is the problem . You may also want to try removing one stick of ram at a time to see if the issue is with the ram.

HP Envy 23-d060qd TouchSmart RAM Replacement

You could also try doing a static discharge. Unplug the computer and then hold the power button down for 60 seconds then plug it in and try to boot

. Hope some of this is helpful

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Yes, the static discharge option works with this type of machines.

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Anayeli wird auf ewig dankbar sein.
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