Zum Hauptinhalt wechseln

Repariere deine Sachen

Recht auf Reparatur

Store

Das Apple iPhone 5c wurde am 10. September 2013 angekündigt. Ausgerüstet mit Schraubenziehern und Hebelwerkzeugen, geht die Reparatur ähnlich vonstatten wie bei den Vorgängermodellen. Verfügbar mit GSM oder CDMA mit 8, 16 oder 32 GB in weiß, pink, gelb, blau und grün.

1592 Fragen Alle anzeigen

Camera not working in camera app, but working in facetime and snapchat

So the camera is just black in the camera app, but works fine in other apps that utilize the camera.

Force closing the app, hard reset, and restore of the phone has been tried. Any other ideas?

Update (01/25/2017)

Full reset worked, by doing it via the phone.

I suspect that the fault lies in the back-up the customer had on their computer.

Diese Frage beantworten Ich habe das gleiche Problem

Ist dies eine gute Frage?

Bewertung 1

Kommentare:

Do you have any other apps that use the back camera that work?

von

Yes. Snapchat works fine, for both front and back

von

maybe not enough storage, so couldn't take photos any more.

von

Hav you tried closing all applications down that may be using he camera? if you dont know how to do this double click the home button and swipe upwards to close the apps, then try the camera?

von

The phone has 25 GB avaliable so unfortunately not. Tried closing everything else, but no luck

von

Einen Kommentar hinzufügen

8 Antworten

Hilfreichste Antwort

Whilst it may not help this case, but just as an FYI. The iPhone 5 back camera has a history of having a terrible connection. If the back camera goes (and the front still works), just try giving the external camera glass a firm press... This is normally enough to spring it back to life.

War diese Antwort hilfreich?

Bewertung 2

Kommentare:

Other than resetting every time the camera goes out, this is the only solution that’s worked for me. Thank you!

von

Einen Kommentar hinzufügen

Look above at the other answers and they tell you how to fix it

Hard reset your device

War diese Antwort hilfreich?

Bewertung 1
Einen Kommentar hinzufügen

Delete and reinstalling the app helped me fix my issue. Upon reinstall, I just gave the app all the permissions it requested.

War diese Antwort hilfreich?

Bewertung 1

Kommentare:

It was issue with Camera app, and not Snapchat :-) But glad you solved you issue

von

Einen Kommentar hinzufügen

I went to Apple today and they wanted us to buy a new phone $319 or replace the camera $59, no guarantee on the camera replacement. Camera was working in all other camera apps, except for the Apple Camera app! Frustrating. I used iTunes to do a hard reset. No luck. Then I looked in the camera settings and I changed formats -> Most Compatible. For some reason High Efficiency was checked, and when I tried to take pics with this checked, nothing saves to the camera roll. We don't even get a preview. I hope this helps someone else! :)

War diese Antwort hilfreich?

Bewertung 1
Einen Kommentar hinzufügen

If you see a closed lens or black screen when you open the Camera app, try these steps:

- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.

- Force the app to close, then open the Camera app again.

- Restart your device, then open the Camera app again.

- If your device has a front and rear camera, try both cameras by tapping . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.

I hope this helps!

War diese Antwort hilfreich?

Bewertung 0
Einen Kommentar hinzufügen

Full reset worked, by doing it via the phone.

I suspect that the fault lies in the back-up the customer had on their computer.

War diese Antwort hilfreich?

Bewertung 0
Einen Kommentar hinzufügen

my front camera work but my back camera all im seeing is black .. it only works on facebook

War diese Antwort hilfreich?

Bewertung 0
Einen Kommentar hinzufügen

I had the same issue and tried all of the suggestions mentioned above but those didn’t work. I switched between the camera functions ie video, slo-mo, etc. then back to photo and it worked.

War diese Antwort hilfreich?

Bewertung 0
Einen Kommentar hinzufügen

Antwort hinzufügen

Sonnicham wird auf ewig dankbar sein.
Statistik anzeigen:

Letzten 24 Stunden: 12

Letzten 7 Tage: 81

Letzten 30 Tage: 311

Insgesamt: 66,260