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I tried to sync my controller and pressed the sync button on the console , and it feels as if it's missing a piece behind the sync button. It also presses farther down than normal.
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Sounds like you may be missing the little black piece that fits behind the eject button. If you pry off that side cover you can see if it's there. It will be a small black piece that slides in on rails that will be kind of a triangle shape. It sits right behind that button to give you something to push against.
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Any idea where I can get one cause mine is missing
Maybe keep an eye on Ebay...people usually post random stuff like that there.
kajiji in CAN or ebay everywere else
when I had this experience I had to buy another ENTIRE shell. couldn't find just the part.
I have this piece but mine won’t work still can you help
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I don't get it I was trying to connect my wireless controller to my Xbox one and when I pushed the sync button nothing happened. The little animation of the Xbox one power button didn't flicker like its sopossednto do
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Im having this same problem. Xbox worked fine for months but recently the light doesnt flicker and my controllers rarely connect wirelessly.
I'm positive I've found out what the problem is provided that you are currently using an external harddrive. The xbox one just seems to suffer with 'power management' when it initially starts up. You can try hard resetting (holding power for 10 seconds) then removing the USB cable/ external harddrive, turn the xbox back on and when the main menu has loaded the sync button should work again and you can reconnect your controller then after plugging the harddrive back in. Hope this helps
@ Andrew Connor;
We have the same problem... I've tried most of the day to sync the controller, and I couldn't find any luck, once I saw your feedback/comment and we follow the steps by pressing the main menu button for about 10 sec., and then, we found that the controller work again, so, our problem solved now. Thank you very much!
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I tried the usb I tried the hard reset my controller will not sync and the button doesn’t flick on
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You must use USB with internal data wires not just red and black so a xbox can talk to Gamepad
just standard USB charger lead will not sync cos it only has 2 Internal wires
best to use a smart phone USB charger
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When you say presses further down do you mean towards the front of the console?
von alex
Well the button is on the side so I don't see how it would move towards the front.
But normally when you press the sync button it doesnt go in much further in than a couple of millimeters but my doesn't stop it from going further and easily lets you press down about a good half inch and feels as if nothing is behind it.
von Braxton Davis