Rep: 61
3
1
After I restarted my phone after continous lagging while charging, I could not exit the samsung screen. It could boot up but not get past the samsung part where blue lights come out. Can someone please help? TIA
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Rep: 983
9
5
1
Hey Brendan Ng,
I think the power button is stuck, take a look at it maybe it is or it isn't. Otherwise I think it's your battery.
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Also if the blue light comes up but the screen doesn't do ANYTHING it's definetly your battery or your screen. I would say first replace the battery see if that works and if not than you should think about a screen replacement.
Your phone may needs fsctory reset or format
You can do the manual fsctory reset by pressening pwoer botton and volum up or dwon botton together, hold some time and will apear some options chose to do factory reset
If does not work
Plug to your labtop and download its software
Both way you will lose most of your data
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