scanner seems to not work, prints ok. very light print from scanner

Question

HP Officejet Pro 8600 Plus

The HP Officejet Pro 8600 Plus is identifiable by its model number: N911g. Released in 2011, the printer can be identified by its brown finish and touchscreen control panel.

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treasuresofthevalley @treasuresof9645

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Veröffentlicht: 9. Mär 2017

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scanner seems to not work, prints ok. very light print from scanner

printer is working ok, but when scanning, only prints very lightly, and only part of the page, can this be the light? ran a test and printed fine.

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L Pfaff @lpfaff1 Rep: 101,8 Tsd. 8 180 359 · Answer 1 · 2017-03-09T10:03:18-07:00

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L Pfaff @lpfaff1

Rep: 101,8 Tsd.

8

180

359

Veröffentlicht: 9. Mär 2017

Einstellungen

treasuresofthevalley , A surge protector can possibly cause this issue, unplug from surge protector and plug directly into wall outlet if not already. Use the trouble shooting link below, may help your issue. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

http://h30434.www3.hp.com/t5/Inkjet-Prin...

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HP Officejet Pro 8600 Plus

scanner seems to not work, prints ok. very light print from scanner

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