How do purchase patch fabric to fix my nano puff jacket
I have a rip from a metal sign on my nano puff jacket , how do i get hold of patch fabric to repair this ?
Thanks
Judith
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Rep: 448,9 Tsd.
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Hi,
Patagonia will fix it for you for FREE
Here is a link that describes their offer. Hopefully it also applies to where you are.
This is a quote from the webpage in the link:
Basic on-site clothing repairs and alterations on your busted zippers, rips, tears, buttons, snaps and pulls. Come and visit the Worn Wear® Repair Hub at the Patagonia Sydney store or drop off your garment at any other Patagonia store for free repairs and alterations on Patagonia garments and for a small fee for any other brands.
(highlight is my addition to the quote)
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Thank you for your reply.
Unfortunately we live in England and no where seems to offer that. I can't speak to any UK based customer service representative and their live chat is off line. So I'm still unable to get this fixed wither by them or myself!
Best wishes
Judith
Hi Judith,
Just trying to be helpful.
They say that they are available to talk to 0900 - 1730 hrs CET time. Mon to Thurs. & 0900 -1700 Fri
United Kingdom: Ph. 08000260055
Here is a link http://eu.patagonia.com/enGB/patagonia.g...
Hi I think i've already posted but just in case. thank you so much, I got through to customer services straight away and they are sending me some tape in the interim and then I can send it away for fixing.
Best wishes
Judith
Hi Judith,
Good news.
Thanks for the feedback. It's good to know that they offer the service worldwide.
