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Released Spring 2015 RCA 7-in 8GB Adroid 4.2 Tablet

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My tablet it stuck on the rca welcome screen.

My tablet is stuck on Rca booting screen and will not proceed. I have done numerous resets and restarts and nothing is working. I need help!

Diese Frage beantworten Ich habe das gleiche Problem

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Why does my voyeger tablet

stay stuck on the welcome screen

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I have resurrected one of these tablets from the trash. It charged... Factory reset... And button g several times. Each time it it starts and stops at the welcome screen for choosing the language... The touch screen is not able to select English. Do I need to replace the cracked screen first???

Help... Bert

von

I have resurrected one of these tablets from the trash. It charged... Factory reset... And button g several times. Each time it it starts and stops at the welcome screen for choosing the language... The touch screen is not able to select English. Do I need to replace the cracked screen first???

Help... Bert

P.s. where can I get a pdf of the repair manual?

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Hilfreichste Antwort

@kelbmass15 you are not telling us exactly what you tried. So let's start with that. You said you tried multiple resets and restart but I would try the "Hard Reset". Doing this will erase all your data on the tablet,

1. Make sure that the tablet is actually powered off.

2. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

3. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

4. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

5. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

6. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

7. Then press the "Power" button to hard reset the tablet.

Should this fail as well than you most like have problems with your firmware and will have to try to update/repair that.

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Would like to get some real help

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Absolutely!! I've tried all that crap! I'm calling the BETTER BUSINESS BUREAU and filing a complaint! This is ridiculous. I want a NEW, FUNCTIONING, tablet. One and a half hours on the hold and hung up. Customer service and support is worse than terrible.

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i tried everything but still nothing

von

@Essence Pinckney what make and model tablet. Exactly what did you try? What is going on with your tablet? The more information you give the greater your chance of getting some helpful answers

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Well i just need someone to tell me how to fix a frozen welcome screen. I beg of your help please and thank you. :)

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Hi Kelby

If you fill out his form you will receive a repair authorization number and the address to shop you unit to.

This form is for warranty repairs and non warranty so they will be able to assist you. The link for the form is below. Hope this helps answer your question.

https://rcaav.com/repair/

Use preauthorization code: MKM116

Best regards,

Rhea

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I have been on HOLD with RCA support for 1 hour and 15 minutes!! I'm hanging up and calling the BETTER BUSINESS BUREAU. This is ridiculous and I'm furious!!!!! Never used this tablet

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this is a new tablet!!

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I have the same problem

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My RC tablet is stuck on logo also I can’t get it off or do anything with it

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My rca tablet is still stuck on welcome did numerous reset and it had been dropped too

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Kelby massey wird auf ewig dankbar sein.
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