Screen turning Black when using
Whenever I open an app randomly the screen turns black but the I can still hear the music I am listening to
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Gewählte Lösung
Rep: 57,5 Tsd.
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Try this first
To reboot the Motorola Moto Z2 Play, press and hold the power button on the side of the Motorola Moto Z2 Play until the screen turns off.
Update: Alright, I'll list parts and guide. But honestly it sounds like software, and parts aren't cheap. You should try saving your data and doing a restore
https://m.youtube.com/watch?v=L
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I have tried this but it didn't work
Buy an iPhone.
iPhone is garbage 😂😂😂 if you dk this I'm scared for you
Rep: 13
1
First thing you must understand if is an hardware or software problem.
In my case it was an hardware problem.
During display substitution proximity sensor was not clean or some glue went above it, or the display was not enough attached to the body (too much pressure breaks the display, too low let it lifted….not easy to mount it properly)
I cleaned all the area in the upper part of the phone, i removed the old glue.
With the display still mobile i tried an app called “Proximity Sensor Reset/Repair” by Mobile Direction.
I did the test (green light means sensor not activated - red light means sensor activated), i did a new calibration, reset phone and it worked.
No more blank screen during calls.
If i put the phone near or far it blanks or lights up…..problem solved (Moto Z2 Play)
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Rep: 1
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Hay i have a solution for you
https://biomynt.site/moto-z2-play-screen...
Just go and solve your issue
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I was also facing the problem i solved it by pressing power up + volume down button this is where i found the solution https://okadtech.com/moto-z2-black-scree...
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