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Das Samsung Galaxy Note 5 ist eine Kombination aus Mobiltelefon und Tablet von der Firma Samsung. Es kam im August 2015 auf den Markt.

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Photos in gallery turning out blank

I was taking a selfie today,after that i wanted to edit it so i went into the gallery but all i found was black pics.never happened before

Beantwortet! View the answer Ich habe das gleiche Problem

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Just had the same problem w/samsung 6. The tech at verizon found the problem was with the samsung photo app. It just needed updated. Snappin' again!

von

If I update the app, will I lose my pictures and will it the update cost anything on my plan?

von

No, apps on your phone have nothing to do with your calling plan.

von

How do I update the app? I do all the updates

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How do you update phone gallery? I deleted alot of photos reluctantly thinking it was a storage problem 8s active galaxy

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Gewählte Lösung

Try these 3 things:

1) Settings --> applications --> Camera

• Force stop

• Clear Data

• Restart the phone.

2) Settings --> applications --> Gallery

• Force stop

• Clear Data

• Restart the phone.

Download from the Google Play Store the following alternate apps (which are much better anyway).

• Open Camera App (better than stock camera app)

• Google Photos (replaces gallery)

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When I click on uninstall updates, the msg pops up that All data will be lost. Does this mean that all my photos will be gone if I click on uninstall updates? Please help.

von

If you uninstall updates on the App only, you should not lose the photos, you will lose settings in the app, and the app's updates only.

von

Worked perfectly on my note 5, all the blanks are filled back with the missing photos.

von

I had the same problem with pictures not loadng. I went into Gallery App and uninstalled updates and i got all my pictures back. They were showing up blank and black.

von

did not work on my s6

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Hilfreichste Antwort

I tried the first 2 options - did not work. I also tried option 3 and another handful gallery apps - all inferior (advertisements, poor edit, poor display options, no move function) compared to Galaxy built-in. Last resort i did this:

Settings > Applications

- pick Gallery app

- memory, click 3dots at top right corner

- uninstall updates, revert to factory version

All blank/black photos reappeared.

This shows there is nothing wrong with our internal storage (or SD card). Neither are files corrupted. Problem lies with bugs in the new gallery software update.

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Oh my gosh!!! Thank you so much! This worked!!!!!!!

von

This definitely works

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Will I lose photos that are already saved if I do this?

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When I click on Memory it says Nothing used in the last 3 hours so I can't see and click on the 3 dots on the top right that you're saying. Pls help what to do next..I have very important pictures that turned black.

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This is the only technique that properly works

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Worked for me on my note 5, thanks so much.

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Worked for me too - I was apprehensive when "Uninstall updates" said it would remove all data - but ALL pictures stayed intact. It did not affect the photos.

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Worked for me on my S6. Thank you!

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Bug in factory software need a to be fixed!

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Problem solved!!!! Sadly i thought i didn't have enough memory and deleted most of my pictures.

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uninstalling updates did nothing; however, my issue is my computer shows 811 photos, and on my Note5 Gallery phone it counted 830 photos; i tried restarting, and 'show hidden folders ' on my Windows PC, but doesn't help:( Any ideas? It does that to my other folders, too...

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my black and white photos are showing in my Galaxy and photo app.but when I go to get them copied they show up blank.but are still in my apps on my phone what do I do .I can't get the old photos anymore like to see what went wrong.

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Please accept a very big hug from me!

I thought I had lost a lot of precious pix.

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I tried steps 1-3 above & I tried down loading google pic & nothing works my pic for 6/16/16-12/10/17 & several other blocks are black or have a partial picture. Please help!

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I have S8+ & everything is up to date.

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kawaii desu wird auf ewig dankbar sein.
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