Repariere deine Sachen Community Store

Modell A1502 / 2,6 GHz (Turbo Boost bis zu 3,1 GHz) oder 2,8 GHz (Turbo Boost bis zu 3,3 GHz) Dual-Core Intel Core i7 Prozessor mit 4MB geteiltem L3 Cache.

494 Fragen Alle anzeigen

Einstellungen

No output audio on MBP Retina, only startup chime

My MBP Retina 13" 2014 A1502 has no audio output device. Only on startup do I get the start up chime, then I have no output from loudspeakers as well as from the headphones jack.

What I've tried so far:

  • Reset NVRAM, SMC reset
  • Format and Reinstall of OS X El Capitan 10.11
  • Create new admin user
  • Startup from Safe mode
  • Apple diagnostics show no error

When sending audio via bluetooth to a wireless speaker works fine, so I think the soundboard is OK. Also the systems loudspeakers seems to be OK, as I can hear the startup chime.

Any idea?

Thanks!

Diese Frage beantworten Ich habe das gleiche Problem

Ist dies eine gute Frage?

Ja Nein
Bewertung 0
Einen Kommentar hinzufügen

1 Antwort

Filtern nach:
Am hilfreichsten Neueste Älteste
Hilfreichste Antwort

Einstellungen

If there is no red light inside your headphone jack, I would check System Preferences / Sounds / Output to make sure Internal Speakers are selected.

If there is a red light inside your headphone jack, it means your Mac thinks an audio plug is inserted.

I've read of people wiggling a headphone plug or a toothpick inside to reset the internal switch.

If the switch itself is damaged, the audio port integrated into the main logic board; and the whole board would need to be replaced. It's an expensive repair. MacBook Pro 13" Retina Display Mitte 2014 Logic Board austauschen

Good luck.

War diese Antwort hilfreich?

Ja Nein
Bewertung 1

3 Kommentare:

I have no Output Device to choose on that list. What red light do you mean?

von

he is talking about a red light from inside your headphone jack

von

Yes, sorry I wasn't more specific. If you look into the port you usually plug-in headphones or speakers, there is a red LED that will light up if the hardware thinks a plug is inserted.

von

Einen Kommentar hinzufügen

Antwort hinzufügen

Santiago wird auf ewig dankbar sein.
Seitenaufrufe:

Letzte 24 Stunden: 0

Letzte 7 Tage: 5

Letzte 30 Tage: 13

Insgesamt: 309