Forgot PIN Do NOT want factory reset
Can it be unlocked - without fsctory reset
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No, sadly. You have to factory reset your phone in order to be able to use it again. It is a security measure put in place to protect your data from being in the wrong hands. You can factory reset your phone with the steps below.
- Turn off the device.
- Press and hold the Volume Up key and the Home key, then press and hold the Power key.
- When the Samsung Galaxy Tab E logo screen displays, release only the Power key
- When the Android logo displays, release all keys ('Installing system update' will show for about 30 - 60 seconds before showing the Android system recovery menu options).
- Press the Volume Down key several times key to highlight 'wipe data / factory reset.'
- Press Power button to select.
- Press the Volume down key until 'Yes -- delete all user data' is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, 'Reboot system now' is highlighted.
- Press the Power key to restart the device.
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