Rep: 25
1
HI, I HAVE AN BACKUP MY APPS,CALLS,CONVERSATIONS,MESSAGES AND ACCOUNTS BY BACKUP AND RESTORE APP IN MY PHONE ON SD CARD(Sony e5533, Sony Xperia C5 Ultra Dual), NOW I WANT TO GET THOSE DATA BACK, BUT ITS ASKING FOR PASSWORD & I DON'T REMEMBER IT. WHAT TO DO PLEASE GUIDE ME
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Rep: 11
2
Sounds like the data may have been encrypted using a password. If this is the case you won't be able to unlock your data without the original password.
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No.
People everywhere on Sony are experiencing this problem, and all we get is that you have a password, or your SONY INSTALLED AVG has the password. Seriously!?
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The password is the phone's screen lock password. It's very likely that after a factory reset, you don't have a screen lock set up yet, be it passcode, pattern, etc. I encountered the same situation as you did and was able to restore the data after setting up the screen lock in the settings. Hope this helps!
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