Transparent vertical line on screen
I have an HP Omen 15-ce0xx laptop - it is only a few months old. Yesterday when I opened the lid and turned it on, there is a 3 inch wide transparent vertical line, off-center (right) of screen. It is transparent enough to still work with, its just slightly darker where the line is (like the brightness is turned down). When the background (or opened window) is white, it just shows as a transparent line (like a grey transparent block) but when the background is black (like my desktop) you can see a ‘burned’ image of the last thing I was working on (photoshop), but only where the vertical line is - I never noticed before if anything else prior was burned onto the screen. It has only been about 20 minutes since I closed that program, so I don’t know if it is permanently burned on there. As I type this, the grey line covers half of this window so it doesn’t prevent me seeing what I need to type
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2 Kommentare
I have same problem i connect to external monitor the line was not visible on the external monitor, i called HP they ask me to prepare it for pickup, but am no longer in the UK i am now in Ghana.
von Glen Bond
I had the same problem (maybe 1,5in wide) and sent the computer to HP in order to get a screen replacement on warranty. They accepted my claim as the screen was damaged due to a manufacturing error. Just got the computer back last week with a new screen.
von John Niklasson