My keyboard and. Mouse is not working
My mouse and keyboard are not working and I also would like to know how to factory reset
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Hi @spas ,
If you have no working keyboard (or touchpad) then you cannot reset the computer too easily as you need to issue some sort of directions to the computer, either by keyboard or touchpad input
Try a Power reset to see if restoring the BIOS to its’ factory default condition will enable the laptop to regain the keyboard and touchpad functions.
Here’s how to do that:
Make sure the laptop is turned off.
Disconnect the charger from the laptop (if connected)
Remove the battery from the laptop. Here’s how Dell Inspiron E1505 Battery Replacement.
Press and hold the laptop’s Power button for 10 seconds to remove any residual power from the laptop.
Reconnect the charger to the laptop and switch on the charger (leave the battery out at this stage).
Turn on the laptop by pressing the Power button as per normal.
When the laptop has booted all the way to the Windows desktop, check if the trackpad works.
If it does open a program such as the internet browser that you normally use e.g. IE11 or Chrome or Firefox or whatever you use in your laptop and type anything in the search box to check if the keyboard also works.
If it does then the reset of the BIOS has resolved the problem.
Turn off the laptop in the normal manner.
When it has completely shutdown, switch off and disconnect the charger and then re-insert the battery.
Reconnect and switch on the charger and then turn on the laptop.
When it has booted to the Windows desktop, check the charge status of the battery and if it is charging allow it to fully charge before switching off the charger and disconnecting it from the laptop.
If the keyboard and trackpad still don’t work after doing a Power reset. then you may have a motherboard problem
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